Account Manager
About the Role
We are looking for a dedicated and personable Account Manager to maintain client accounts and serve as our main point of contact. The account manager will be responsible for developing long-term relationships with assigned clients connecting key business executives and stakeholders.
You will be the liaison between customers and cross-functional teams to ensure the timely and successful delivery of solutions according to our customer needs. This role demands a balance between sales acumen and customer service excellence.
Responsibilities
- Serve as the main point of contact in all matters related to client concerns and needs.
- Build and strengthen client relationships to achieve long-term partnership.
- Work with sales and other internal teams to develop strategic marketing plans and ensure goals are being met.
- Act as a main point of contact for client issues and concerns. Resolve problems efficiently and proactively address issues.
- Understand client needs and work with the team to develop strategies for business growth.
- Establish and maintain current customer relationships by responding to customer requests and managing/resolving customer issues.
- Collaborate with internal teams including sales marketing and product development to ensure client satisfaction and retention.
- Have complete understanding of our products and services and be able to emphasize their key features and benefits.
- Clearly identifies and targets opportunities with new customers as well existing accounts.
- Develops and maintains a clear and actionable business plan outlining activities time allocation and consistent process to achieve revenue and profitability goals.
- Prepares and presents sales proposals including price quotations credit terms delivery service and leasing options.
- Attends designated trade shows cultivates client relationships and represents Precor in a positive and professional manner.
Qualifications
- Bachelors Degree emphasis in Business Administration Sales Marketing or a related field.
- 4 years of experience as an Account Manager Sales Account Manager or relevant role.
- Demonstrate the ability to communicate present and influence key stakeholders at all levels of an organization.
- Proven ability to manage multiple projects at a time whole maintaining sharp attention to detail.
- Experience delivering client-focused solutions to customer needs.
- Proven ability to manage multiple account management projects at a time while maintaining attention to detail.
Preferred Qualifications
- 2 years of selling in a direct commercial sales environment and / or sales management experience
- Demonstrated success in exceeding sales targets using a consultative solutions-focused approach
- Extensive experience in cold calling prospecting and qualifying leads
- Strong analytical skills
- Experience using or other CRM tool
Required Experience:
IC