Customer Service Assistant
Customer Service Assistant
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Job Description
Job Ad: Customer Service Assistant Think Tell Junction (San Antonio TX)
Job Title Customer Service Assistant
Company: Think Tell Junction
Location: San Antonio TX
Salary: $17 - $23 per hour
Job Type: Full-Time
Work Type: In-person (strictly on-site)
About Us:
Think Tell Junction is a dynamic and innovative company specializing in providing exceptional products and services to our clients. Based in San Antonio we pride ourselves on our customer-centric approach and commitment to excellence. Our team is dedicated to building lasting relationships with clients and helping them achieve their goals.
Job Description:
We are seeking a dedicated and enthusiastic Customer Service Assistant to join our dynamic this role you will be the first point of contact for our customers playing a vital role in ensuring a positive experience for each individual. Your exceptional communication skills and passion for helping others will contribute significantly to our mission of providing outstanding service.
Responsibilities:
- Respond promptly to customer inquiries via phone email and chat.
- Provide detailed information about our products and services to assist customers.
- Accurately process orders and manage account details in our system.
- Identify and escalate complex issues to the appropriate departments.
- Resolve customer complaints in a professional and timely manner.
- Maintain records of customer interactions transactions and feedback.
Skills Required:
- High school diploma or equivalent; further education or professional training is a plus.
- Proven experience in a customer service role or similar position.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Proficient in using customer service software and Microsoft Office Suite.
Benefits:
- Competitive hourly wage ranging from $17 to $23.
- Health dental and vision insurance.
- Paid time off and holidays.
- Opportunities for professional growth and advancement.
- Supportive and collaborative work environment.
If youre eager to kickstart your career in sales and make a difference apply today to join Think Tell Junction as an Customer Service Assistant !
Note On-campus work in San Antonio TX
Employment Type
Full-Time
