Customer Service Assistant

Job Ad: Customer Service Assistant Think Tell Junction (San Antonio TX)

Job Title Customer Service Assistant
Company: Think Tell Junction
Location: San Antonio TX
Salary: $17 - $23 per hour
Job Type: Full-Time

Work Type: In-person (strictly on-site)

About Us:
Think Tell Junction is a dynamic and innovative company specializing in providing exceptional products and services to our clients. Based in San Antonio we pride ourselves on our customer-centric approach and commitment to excellence. Our team is dedicated to building lasting relationships with clients and helping them achieve their goals.

Job Description:
We are seeking a dedicated and enthusiastic Customer Service Assistant to join our dynamic this role you will be the first point of contact for our customers playing a vital role in ensuring a positive experience for each individual. Your exceptional communication skills and passion for helping others will contribute significantly to our mission of providing outstanding service.

Responsibilities:

• Respond promptly to customer inquiries via phone email and chat.
• Provide detailed information about our products and services to assist customers.
• Accurately process orders and manage account details in our system.
• Identify and escalate complex issues to the appropriate departments.
• Resolve customer complaints in a professional and timely manner.
• Maintain records of customer interactions transactions and feedback.

Skills Required:

• High school diploma or equivalent; further education or professional training is a plus.
• Proven experience in a customer service role or similar position.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities and attention to detail.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• Proficient in using customer service software and Microsoft Office Suite.

Benefits:

• Competitive hourly wage ranging from $17 to $23.
• Health dental and vision insurance.
• Paid time off and holidays.
• Opportunities for professional growth and advancement.
• Supportive and collaborative work environment.

If youre eager to kickstart your career in sales and make a difference apply today to join Think Tell Junction as an Customer Service Assistant !

Note On-campus work in San Antonio TX