Assistant Claims Manager, Asia Pacific Claims Group

Take the next step in your career with us.

Allied World is an ideal place for talented professionals who are driven by a belief in the value of collaboration and the power of knowledge.

We believe that when our great people work together and support one another our clients receive the best solutions. We embrace unique perspectives and empower each person to grow through professional development career training and mentoring programs.

Our people are our most important asset and we are very proud of the quality of our team members.

Job Summary:

In this role you will investigate evaluate and resolve claims made against the companys insurance policies in relation to Third Party Liability Claims with a specific emphasis on Public Liability and Product liability in addition to Healthcare Professional Indemnity and Cyber across Asia Pacific and Middle East. You will provide support to train and mentor junior team members. You will engage in collaborative projects in support of other areas of the company including underwriting finance accounting actuarial operations and technology. You will also provide superior service to all customers whether internal or external.

Job Duties:

Investigating evaluating and resolving assigned claims including non-standard cases within designated personal authority level in line with established standards procedures and guidelines provided.
Conducting proactive settlement through appropriate negotiation including instructing and collaborating with counsel regarding litigation strategy and claims resolution.
Identifying and investigating suspicious/fraudulent claims under supervision.
Managing customer/intermediary interactions in an efficient courteous and timely manner to deliver high standards of customer satisfaction
Organizing and using approved internal and/or external suppliers to ensure appropriate and timely services are provided to customers
Supporting more experienced colleagues in the handling of non-standard cases
Assist in preparation of reports or analysis where necessary
Ensuring compliance with all legal regulatory and policy requirements internally and externally
Conduct Peer Reviews of colleagues files on a quarterly basis
Additional duties and responsibilities as warranted including ad-hoc projects

Essential Requirements:

Qualifying law degree.
A minimum of 4 years solid Claims handling experience in at least one of the involved line(s) of business
Legal qualification or professional insurance qualification such as ACII
Able to apply planning prioritization and organizational discipline in managing workload and priorities
Ability to exercise sound judgment and analytical ability
Possess strong negotiation skills and attention to details
A good team player able to work independently and under pressure
Possess good interpersonal skills and have a customer service orientated attitude

Working at Allied World

Our team of over 1500 professionals has deep expertise in the industry. They enjoy their work and many have served for several years. This is what you can expect when you join us:

Instant membership in the Allied World Family a global network of colleagues who will support your career journey

A manager who will help you build your career through a structured coaching program

Access to a full suite of learning and development tools and resources

Global Presence

We are headquartered in Bermuda with offices in Atlanta Boston Brisbane Chicago Costa Mesa Dallas Dublin Farmington (CT) Hong Kong London Los Angeles Malaysia Melbourne Miami New York Philadelphia San Francisco Singapore Sydney Toronto and Zug.

Our Business

Allied World Assurance Company Holdings Ltd through its subsidiaries is a global provider of insurance and reinsurance solutions. We operate under the brand Allied World and have supported clients cedents and trading partners with thoughtful service and meaningful coverages since 2001. We are a subsidiary ofFairfax Financial Holdings Limitedand benefit from a worldwide network of affiliated entities that allow us to think and respond in non-traditional ways.

Allied World is an equal opportunity employer. Subject to applicable law all qualified applicants will be considered for employment without regard to race color religion or belief gender age disability military service marital or civil partnership status family status sexual orientation ethnic or national origin genetic information or any other characteristic protected by applicable law or regulation in the relevant jurisdiction where we operate.

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