Senior Software Development Engineer in Test with ML
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Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
Cyara is the worlds leading Automated CX Assurance Platform provider helping leading brands across the globe deliver better CX with less effort cost and risk. Cyara supports the entire CX software development lifecycle from design to functional and regression testing load testing chatbot testing and production monitoring ensuring enterprises can build flawless customer journeys across voice and digital channels while reducing the risk of customer-facing defects. Every day the most recognizable brands across the globe trust Cyara to deliver customer smiles at to find out more about us Check out:
Cyaras Diversity Equity Inclusive and Belonging Statement:
At Cyara we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity equity inclusion and belonging (DEIB). We strive to cultivate an environment where every individual feels valued respected and empowered to bring their whole selves to work contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies practices and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities regardless of legally protected statuses such as sex race color ethnicity national origin age religion disability sexual orientation gender identity veteran status or medical condition. By celebrating our differences and championing inclusivity we enrich our organization make more thoughtful decisions and drive collective success.
Cyaras Values Statement:At Cyara our values shape everything we do. Were passionate about Delivering Excellence by putting the customer first collaborating globally and always striving to improve. We take smart risks and Innovate Boldly setting new standards and learning from every experience. Integrity First is our cornerstonewe value humility authenticity and respect for diversity building trust in all we do. We Embrace Curiosity by empowering you to experiment learn and grow in a dynamic environment. At Cyara our values drive us forward shaping a culture where innovation and excellence thrive.
Key Responsibilities
- Define own and execute the end-to-end test strategy for the CX assurance platform ensuring high test coverage efficiency and scalability.
- Design and implement automated test cases that evaluate:
- The quality and variance of outputs fromdeep insights and analyticsof training models.
- The reliability and reasoning inAI trust tests including hallucination detection grounding and consistency.
- Build and maintain automated test frameworks usingJavaScript/TypeScript React and Cypress.
- Monitor and analyze test results identify regressions and proactively drive resolution.
- Continuously improve test infrastructure and CI/CD pipeline integration to ensure fast reliable feedback loops.
Required Skills and Qualifications
- Technical Expertise
- Strong proficiency inJavaScript/TypeScript with hands-on experience in.
- Deep experience withend-to-end testing frameworks especiallyCypress.
- Working knowledge ofmachine learning fundamentalsand model evaluation techniques.
- Familiarity withk-fold cross-validation precision/recall/F1 metrics and analyzing model performance across datasets.
- Understanding ofAI trustworthiness principlessuch as interpretability robustness and bias detection.
- Proven experience owning thetest strategyfor complex systems including planning execution and test architecture.
- Ability to definecoverage metrics assess test gaps and drive toward measurable quality goals.
- Experience working inagile/Scrum environments actively participating in story grooming and sprint planning.
- Strong analytical and problem-solving skills with attention to detail.
- Excellent communication skills for cross-functional collaboration.
- A mindset of ownership initiative and continuous improvement.
AI/ML & Data Science Knowledge
Test Strategy and Leadership
Soft Skills
Why you should join us:
At Cyara youll have the opportunity to work with a group of people who share common goals are driven by a similar passion and valuethe expertise of their peers. Cyaraiscommitted to beingan equal opportunity employerfocused on building and maintaining a diverse inclusive and authentic workplace; and awork environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or Cyara we appreciate and welcome the fact that our culture is living and growing as we continue to evolve this opportunity comes the chance to enjoy a flexible work environment competitive compensation and a work culture thats results-oriented fast-paced and focused on continuous improvement whilst maintaining a family first team oriented and ever positive atmosphere.
Cyara cares for its own - youll feel that on your first day - and youll get the chance to work for a global growing company and an all-inclusive team of innovators. We credit our amazing growth and success to the fact that weve built our business onfour essential valuesthat we live and breathe every day:
Deliver Excellence
Innovate Boldly
Integrity First
Embrace Curiosity
Interested Know someone who might be Apply online now.
Agencies:Thanks but weve got this one! Please no phone calls or emails to any employees of Cyaraoutside of the Talent Acquisition team. Cyaraspolicy is to only accept resumes from Agencies via theCyaraAgency Portal. Agencies must have a valid fee agreement inplaceand they must have been assigned the specific requisition to which they submit resumes by the Cyara Talent Acquisition team before submitting any CVs. Any resume submitted outside of this process will be deemed the sole property of Cyara and in the event a candidate is submitted outside of this policy is hired no fee or payment of any kind will be paid
Required Experience:
Senior IC
Key Skills
- Jenkins
- Python
- Agile
- C/C++
- Systems Engineering
- Jira
- Software Development
- Software Testing
- Test Automation
- Cucumber
- Scripting
- Selenium
About Company
Elevate your customer experience strategy with our AI-led CX transformation platform. Explore the future of customer experience innovation.
