Clinical Referral Representative I
Clinical Referral Representative I
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$ 38000 - 46000
1 Vacancy
Job Description
Clinical Referral Representative I
High school diploma or equivalent and two years of experience providing customer service in a health care setting.
The Clinical Referral Representative I position serves as a key administrative and operational support liaison within the laboratory ensuring efficient communication among laboratory technologists outside healthcare providers and other UF departments. The position is responsible for maintaining regulatory documentation and supporting laboratory functions through research and clinical data entry and financial account management. A primary focus includes assisting with the receipt of samples and documentation maintaining multiple databases processing billing and account creation tasks and ensuring the accuracy of laboratory reports. This role also supports regulatory compliance efforts inventory coordination report distribution to clients. Additionally the individual will handle client communication provide support on testing procedures and billing inquiries and perform various clerical tasks including document preparation and phone management.
Research/Data Entry
-Uses PC and Macintosh applications to conduct internet research for testing requirements possesses
typing skills at least 35WPM and ten key. Data entry (Excel)account creation (Quick Books) maintenance of patient accounts review laboratory charges and results and various billing requirements including credit card and Medicare billing change of guarantor and other billing issues. Maintains numerous databases.
Lab Report Preparation/Maintenance
-Coordinates preparation of the laboratory reports and checks for accuracy and compatibility of data
provided by multiple technicians. Fax and mail reports to clients obtain authorization for add-on tests from clients. Assists in the coordination of inventory/ordering of lab supplies. Assists in all regulatory compliance including QA/QI.
Communication/Coordination
-Coordinates interactions between Client Support Specialists technicians and other UF departments.
Answers client inquiries regarding testing process cost billing and shipments. Advises clients on how to obtain necessary information documentation and forms from website. Performs clerical duties including the handling of multi-line phones filing archiving sorting photocopying type correspondence memos reports or other documents.
Other Assigned Duties
-Performs special projects as determined by laboratory director.
$38000 - $46000
High school diploma or equivalent and two years of experience providing customer service in a health care setting.
- College degree
- Healthcare background including experience in interaction with physicians and patients billing and knowledge of medical terminology.
To be considered you must upload your cover letter resume and list of three professional references.
As a part of our review for research and research support positions we look for a full CV which includes all professional appointments/engagements all post-secondary education and all publications from post-secondary education and all respective dates. Please be sure to not use acronyms in your CV. This CV should include names of entities associated with any projects.
This is a time-limited position.
Application must be submitted by 11:55 p.m. (ET) of the posting end date.
This position is eligible for Veterans preference. If you are claiming Veterans preference please upload a copy of your DD 214 Member Copy 4 with your application for consideration. See our Veterans Preference Pagefor more specific information.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
