Service Specialist
Service Specialist
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Job Description
Overview
Mail Clerk - Baltimore MD (Direct Hire- Full Time M-F)
IST Management Services is sourcing for a direct hire full-time Mail Clerk position in Baltimore MD. This position will work full time hours per day in a higher education mail room.
IST is a rapidly growing business process outsourcing (BPO) company and the largest American privately-owned facilities management company. Founded in 1997 the company is a two-time recipient of the Human Resources Professional Excellence Award granted by the Society for Human Resource Management. We observe a business professional dress code. Must be willing to cross train for potential advancement opportunities!
Benefits Include: Medical Dental Vision STD LTD Life 401k Paid Time Off Pet Insurance and Bonus Incentives
Hours: Monday through Friday 8:30am to 5:30pm (need flexibility to work 4 weekends total a year in the fall 2Xs and spring times 2Xs)
Compensation: While the compensation for this position is finally dependent upon the candidates experience/qualifications the approximate compensation for this role will be $18.00 to $19.00 USD per hour.
NOTE: As a requirement of this position the applicant must have a valid drivers license to be able to backfill driving a company van to distribute packages around campus.
Responsibilities
Key Responsibilities may include:
- Providing high levels of customer care and a friendly cooperative attitude
- Typing correspondence sorting mail and other administrative tasks as assigned; Shipping & Receiving
- Lift large bundles of mail overnight packages and shipments of paper; Handle time-sensitive material like confidential urgent packages
- Demonstrate flexibility in satisfying customer demands in a high volume production environment; Consistently adhere to business procedure guidelines
- Take direction from supervisor or site manager; Participate in cross-training
- Maintain all logs and reporting documentation; attention to detail; Adhere to all safety procedures;Perform other tasks as assigned
Qualifications
Job Requirements:
- High school diploma or equivalent (GED)
- Customer service related experience preferred in mail room and warehouse operations
- Professional appearance and demeanor; Keyboarding and windows environment PC skills
- Excellent communication skills both verbal and written
- Ability to effectively work individually or in a team environment; Competency in performing multiple functional tasks
- Ability to meet employers attendance policy; A valid drivers license and reliable transportation to and from work
- Capable of lifting up to 55 pounds; Willingness to cross-train for other job functions
IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment please let us know by informing our Talent Acquisition team at
Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.
IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants regardless of disability or veteran status.
Required Experience:
Unclear Seniority
Employment Type
Part-Time
