Change Management Specialist
Change Management Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
About this Position:
Job Title: Change Management Specialist
Roles and Responsibilities:
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Strategy and Planning.
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Develop change management strategies aligned with clients goals.
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Conduct stakeholder impact analyses to identify affected user groups.
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Adapt tools and support materials to meet varying levels of user technical proficiency.
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Stakeholder Engagement and Communication.
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Create communication strategies tailored to different audiences.
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Manage stakeholder expectations and resistance to change.
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Develop deliverables to build buy-in and communicate project value.
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Training and Support Alignment.
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Collaborate with training teams to ensure aligned messaging.
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Coordinate the development and distribution of support materials such as guides and tutorials.
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User Adoption and Feedback.
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Identify barriers to adoption and implement solutions.
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Leverage surveys focus groups and interviews to collect feedback and adjust strategy.
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Maintain regular engagement to ensure user needs are supported throughout the transition.
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Post-Deployment Support.
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Offer continued support after go-live including training refreshers and issue resolution.
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Develop transition plans to move from the project phase to ongoing support.
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Prioritize user feedback for future improvements.
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Change Management Specialist: The Change Management Specialist will guide the organization through changes ensuring the successful adoption of new systems processes or technologies. This role involves assessing impacts ensuring readiness developing communication plans and providing ongoing support to stakeholders throughout the change process.
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The Change Management Specialist will guide the organization through the change process by assessing impacts ensuring readiness and providing communication training and support. This role ensures successful adoption of new processes systems or changes by preparing the organization engaging stakeholders and addressing any resistance to change.
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Minimum Requirements.
Experience:
Skills:
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6 years of experience in change management or related field.
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6 years of experience with change management tools and methodologies.
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Proficiency with Microsoft Office (Word Visio Excel Project Google Suite SmartSheet).
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Strong communication training and stakeholder management skills.
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Strong problem-solving organizational and risk management skills.
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Detail-oriented with a focus on process and quality.
Employment Type
Full-time
