Partnership Development Manager
Partnership Development Manager
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Salary Not Disclosed
1 Vacancy
Job Description
At Infobip we dream big. We value creativity persistence and innovation passionately believing that it is through teamwork that we can all reach greater heights.
Since 2006 we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75 offices on six continents Infobips platform is used by almost 80% of the population making it the largest network of its kind and the only full-stack cloud communication platform globally.
Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.
Partnership Manager
The Partnership Manager shall assess the co-sell re-sell and implementation engagement needs in collaboration with the Revenue Organization and actively recruit new Partners if/when those requirements arise (quota fulfillment sales/implementation fulfillment market whitespace coverage etc.). Besides the Revenue Organization the Partnership Manager shall closely collaborate with the HQ Partnerships Team Marketing Professional Services Finance and other functions in the organization in the manner of a responsible business owner looking after the Company goals. The main goal for the role is to manage the assigned portfolio of existing Partners proactively execute all activities prescribed by the Partnerships Development guidelines/playbook (account planning lead generation/demand joint marketing activities Partner enablement forecasting QBRs) aiming at activating 100% of signed partners (active partner definition available).
ACQUISITION AND ONBOARDING
Leads the process of acquiring new partners (local/regional) in alignment with HQ and regional sales
management. Signs new partnerships and actively manages existing partnerships to grow monetize and
expand them according to defined revenue/gross profit goals.
Ensures partner compliance with partner agreements and drives adoption of company programs among
assigned Partners.
Develops high-value relationships with partners and customers sends welcome email and all the
necessary information to get the partner onboarded as per playbook and other program guidelines
Ensures Infobip solutions the sales approach and go-to-market activities within the region provide value
to partners in his/her portfolio.
Facilitates access to Partner Portal (PRM) MindTickle and other connected features for users of the
partner continuously monitoring the usage of licenses provided to the partner making sure unused licenses are revoked
ENABLEMENT AND GROWTH
Organizes Partnership-related events and drives similar initiatives/activities related to improving Infobips
relationship with the partners.
Develops local relationships with Partners and facilitates connections with other internal resources
whenever needed.
Monitors partners sales cycles and helps acquire new customers for an assigned set of idle partners based on scoring
Fuels customer acquisitions and partner growth through continuous management of partnerships in
his/her portfolio and collaboration with Infobips Sales representatives in all relevant markets (based on
the portfolio and GTM plans).
Demonstrates market expertise and a deep understanding of partners organizations and objectives
develops ways for the partners to achieve those through Infobip products and services
Forecasts business growth tracks and analyzes existing relationships with Partners and identifies further
areas of opportunity for growth implementing them through QBR sessions with existing and prospective
partners.
Meets assigned quarterly targets through existing and target Partnerships in their portfolio.
Proactively leads a joint partner planning process that develops mutual performance objectives financial
targets and critical milestones associated with productive partner relationships (QBRs) reporting to the
Regional Head of Strategic Partnerships whenever those are not likely to be met.
Recognizes opportunities for partners to utilize benefits of the program like MDF facilitates and helps
partners to use those benefits making sure the benefits are maximizing ROI for Infobip
Ensure the Partner certification program is executed as per standards and the partners membership level
COLLABORATION AND DATA HYGIENE
Works with the Global Strategic Partnerships team to define a list of regional partnerships
Facilitates activities between partners sales organization market planning partner operations and
executives to complete strategic partner selling process
Facilitates a seamless connection with the PAEs sales engineers and CSMs following successful milestones
with the partners and their respective customers.
Provides inputs to the Regional Head of Strategic Partnerships about any significant changes in scoring for
partners they are covering and documents in CRM partner customers use cases.
Manages potential partner conflict with other Infobip sales channels by fostering excellent communication
internally and externally and through strict adherence to partner rules and engagement.
Aligns cross-functional teams to ensure partners implementations are on track and successfully delivered
Ensures all data related to Partnerships in his/her portfolio is accurately inserted in the CRM system
regardless of whether data originates from personal input input from other colleagues in CRM or is a
reflection of input from partners through Partner Portal (PRM)
Makes sure a partner has at least some users certified as per Partner Membership Level requirements and
continuously checks that users who no longer are employed with the partner company are revoked access
to ensure partners are always adequately enabled
Enables acquisition of new customers through management of Partnerships and collaboration with
Infobips Sales representatives in all relevant markets where his/her partners operate.
Infobip employees are people with diverse backgrounds characteristics and experiences that share the same passion and talent that helps us achieve our mission. Thats why Infobip is committed to creating a diverse workplace and is proud to be an equal-opportunity employer.
All qualified applicants will receive consideration for employment without regard to race color ancestry religion age sex sexual orientation gender gender identity national origin citizenship disability veteran status or any other part of ones identity.
Required Experience:
Manager
Employment Type
Full-Time
