Senior Captain - Banquet Operations

Shangri-La Group

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profile Job Location:

Hong Kong - Hong Kong

profile Monthly Salary: Not Disclosed
Posted on: 23-08-2025
Vacancies: 1 Vacancy

Job Summary

Shangri-La Group - Hong Kong Region

Renowned for its distinctive Asian hospitality the luxury hotel group operates five Shangri-La properties in Hong Kong where the company is also headquartered including KowloonShangri-La IslandShangri-La Kerry Hotel Hong Kong JENHong Kong by Shangri-La and The Aberdeen Marina Club offering guests an array of options across the different brands to suit every guests needs.

As an employer with industry leading levels of colleague engagement our people are our priority. Our success is only made possible through the efforts and abilities of over 42000 colleagues accordance with this belief the focused investment we make in the learning and development of our colleagues is unparalleled in the global hospitality industry. From welcoming new colleagues to best-in-class leadership development programmes employee potentials will be identified and nurtured throughout their career with the Group.

We are looking for a Senior Captain - Banquet Operationsbased at Kerry HotelHong Kong!

As a Senior Captain we rely on you to:

  • Provide quality service to guests
  • Ensure smooth operations of the work section appointed and strive for customer delights
  • Ensure that service / items are prepared according to the standards
  • Check cleanliness of the section prior to and after service
  • Obtain customer feedback during operation to ensure guest satisfaction
  • Assist the manager in the day to day operations

We are looking for someone who has:

  • Minimum of 4 years relevant working experience with 3 years experience in a supervisory role
  • Excellent guest interaction skills
  • Strong communications and interpersonal skills
  • Guest oriented and a good team player
  • Outgoing and friendly with great attention to detail

All information provided by applicants will be treated in strict confidence and used only for recruitment purpose.


Required Experience:

Senior IC

Shangri-La Group - Hong Kong RegionRenowned for its distinctive Asian hospitality the luxury hotel group operates five Shangri-La properties in Hong Kong where the company is also headquartered including KowloonShangri-La IslandShangri-La Kerry Hotel Hong Kong JENHong Kong by Shangri-La and The Aber...
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Key Skills

  • Culinary Experience
  • Restaurant Experience
  • Catering
  • Hotel Experience
  • Taleo
  • Hospitality Experience
  • Bartending
  • Guest Relations Experience
  • Serving Experience
  • Guest Services
  • Supervising Experience
  • Banquet Experience

About Company

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