Employer Active
Job Alert
You will be updated with latest job alerts via emailJob Alert
You will be updated with latest job alerts via emailThe Associate Operations Effectiveness Manager reports to the Associate Director Operations Effectiveness and supports the development of the operations function in line with the strategic plans for IQVIA Medical Communications (IMC).
The IQVIA Medical Communications Team requires an experience Associate Operational Effectiveness Manager to cover maternity leave for a period of up to 180 days. The Associate Operational Effectiveness Manager will support the day-to-day operations of the IMC Team. At least 3 - 5 years experience in an operations or a similar role is required. The Associate Operations Effectiveness Manager will be highly organized have excellent attention to detail and previous experience in project management or an equivalent process-focused addition the Associate Operations Effectiveness Manager will be experienced in the timely thorough and accurate collation and analysis of data on the basis of which strategic operational and financial decisions can be made. Other responsibilities include the development or update and improvement of SOPs and work instructions to support the delivery of our projects and business development activities. Expertise in the use of Smartsheet is essential. A proactive flexible and collaborative approach with a can do attitude is essential as is the ability to function effectively and efficiently in a fast-moving environment. A medical communications agency background is preferred but is not essential.
Responsibilities
Regular communication with the wider IMC team
Ensuring processes remain compliant
Collation of data as requested and preparation of reports for review/analysis
Development and implementation of appropriate systems processes and practices across the team to ensure operations are carried out in a timely and cost-effective way
Contribution to the review and improvement of operational management systems processes and best practices
Management of timely data collection to update operations metrics
Requirements
Experience of working as an Associate Operations Manager or similar role
Knowledge of organizational effectiveness and operations
Excellent attention to detail
Outstanding organizational skills
Excellent communication skills
Excellent project planning and management skills
Proactive flexible and collaborative approach a can do attitude and ability to function effectively and efficiently in a fast-moving environment
Experience of work in a medical communications agency (ideal but not essential)
Skills and Qualifications
Ideally 3 - 5 years experience
Advanced level Smartsheet or similar tool skills
Excellent knowledge of Microsoft Office (Word Excel Outlook MS Teams) including strong Excel skills
Aptitude for learning new applications
Knowledge of LEAN methodology
Strong IT skills including database development
Ability to develop clear and accurate reports
IQVIA is a leading global provider of clinical research services commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at .
At IQVIA we believe that diversity inclusion and belonging empower our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone everywhere. When our talented employees bring their authentic selves and their diverse experiences to work they enable us to accomplish extraordinary things. Multifaceted thought processes spark innovation. Multi-talented collaboration harnesses innovation to deliver superior outcomes.
Required Experience:
Manager
Full-Time