drjobs ITSM-Atlassian Administrator

ITSM-Atlassian Administrator

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1 Vacancy
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Job Location drjobs

Manila - Philippines

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

JOB SUMMARY:
Lone Wolf is looking for a Atlassian Administrator & IT Specialist to assist the IT Service Management team for our offices across US Canada Colombia and the Philippines. The ideal candidate will collaborate with cross-functional teams to enhance Jira workflows particularly in Problem Incident Change and Release Management while ensuring adherence to ITIL best practices

KNOWLEDGE/SKILLS/ABILITIES:

    • Administer configure and maintain Atlassian environments including workflows permissions schemes and dashboards.
    • Develop implement and support custom scripts and automation for Jira integrations with third-party applications including but not limited to Power Automate Outlook Power BI and other internal tools.
    • Design and manage REST API integrations to enable data flow between Jira and various business applications.
    • Demonstrates strong time management skills working quickly and efficiently to handle competing priorities effectively.
    • Collaborate with teams to understand business needs and suggest improvements to Jira workflows or integration solutions.
    • Substantial experience building Problems Incident Change and Release management workflows for a fast-growing company.
    • Knowledge of ITIL best practice process framework
    • Minimum English Level B2

Required Experience:

Unclear Seniority

Employment Type

Full-Time

Company Industry

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