Become a part of our caring community and help us put health first

The Community Management Professional reduces health disparities and promotes health equity and population health. The CM Professional is responsible for the executing the vision and strategy to address social determinants of health (SDOH) and advance health equity for the state of Louisiana and its Medicaid Professional will build and maintain relationships with the Louisiana Office of Public Health local community-based organizations (CBO) providers advocacy groups and other key stakeholders throughout Louisiana to engage communities address health disparities and improve population health. The role requires cross-departmental collaboration and will be based in Louisiana.

Responsibilities:

Community Management Professional builds visibility and credibility of the organizations products and services through intentional consistent and frequent community engagement. Strategizes methods to scale communities and drive greater connections among community members and engages new community members. Understands department segment and organizational strategy and operating objectives including their linkages to related areas. Makes decisions regarding own work methods occasionally in ambiguous situations and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures. Community Management Professional will play a critical role in helping to identify and address disparities in health care access service provision satisfaction and outcomes.

Primary responsibilities include:

• Oversee develop and implement community-based programs events and activities
• Develop and manage event budgets online and in person registration and promotion plans.
• Maintain the constituent database: create reports maintain accuracy enter/download/analyze data.
• Build relationships with local organizations government agencies and community leaders
• Represent the organization at public forums networking events and service projects
• Collaborate with marketing or communications teams on outreach messaging and materials
• Conducts research and analysis to identify community needs and concerns and assists in developing solutions and strategies.
• Collaborates with other departments within the organization to ensure community needs are met and initiatives are implemented effectively.

Use your skills to make an impact

Required Qualifications

• Bachelors degree in communications public relations nonprofit management or a related field
• Knowledge of Microsoft Office applications
• Excellent verbal and written communication skills with the ability to present to large community groups and provider offices
• Must have experience in marketing community relations event management non-profit organizations
• Outstanding interpersonal skills and an ability to work effectively as part of a team
• Ability to work well under pressure and manage sensitive or controversial subjects with tact kindness and professionalism
• Must reside in Region 2 which covers Baton Rouge Louisiana and be willing to travel 70%

Preferred Qualifications

• Event planning and project coordination
• Strong communication and public speaking
• Community relationship management
• Proficiency in Microsoft Office CRM tools or volunteer databases

Additional Information

Schedule: Monday-Friday to include flexibility with covering events nights and weekends.

Travel: 70% to Providers offices and to implement community-based programs events and activities.

• Must have a Valid drivers license with reliable transportation and the ability to travel within the state as required
• This role is part of Humanas Driver safety program and therefore requires an individual to have a valid state drivers license and proof of personal vehicle liability insurance with at least 100000/300000/100000 limits.

Work At Home Requirements

To ensure Home or Hybrid Home/Office employees ability to work effectively the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

• At minimum a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless wired cable or DSL connection is required.
• Satellite cellular and microwave connection can be used only if approved by leadership.
• Employees who live and work from Home in the state of California Illinois Montana or South Dakota will be provided a bi-weekly payment for their internet expense.
• Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Interview Format

As part of our hiring process for this opportunity we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide a social security number if it is not already on file. When required an email will be sent from with instructions to add the information into the application at Humanas secure website.

Section 1121 of the Louisiana Code of Governmental Ethics states that current or former agency heads or elected officials board or commission members or public employees of the Louisiana Health Department (LDH) who work directly with LDHs Medicaid Division cannot be considered for this opportunity. A separation of two (2) or more years from LDH is required for consideration. For more information please visit: Louisiana Board of Ethics ()