Customer Service Representative | Behavioral Health
Customer Service Representative | Behavioral Health
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Salary Not Disclosed
1 Vacancy
Job Description
Job Description: Behavioral Health Customer Service Representative
Location: Federal Way Administration WA 98003
SIGNING BONUS
Job Summary:
We are seeking a dedicated Behavioral Health Customer Service Representative to join our team on a part-time basis (.50 FTE) in Auburn WA. The ideal candidate will have experience in customer service and a strong understanding of behavioral health services.
Key Responsibilities:
- Provide exceptional customer service to clients seeking behavioral health services
- Answer incoming calls and respond to inquiries in a timely and professional manner
- Schedule appointments and coordinate services for clients
- Assist clients with completing necessary paperwork and forms
- Maintain accurate and up-to-date client records
- Collaborate with clinical staff to ensure clients receive the appropriate care
Skills and Qualifications:
- Previous experience in customer service preferably in a healthcare setting
- Knowledge of behavioral health services and terminology
- Excellent communication and interpersonal skills
- Strong organizational skills and attention to detail
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office and electronic health record systems
- Pass required background checks
Required Experience:
Unclear Seniority
Employment Type
Full Time
