Job Title: Customer Solutions Representative
Job Duration: 18 months
Job Location: Tulare CA 93274
Schedule/ Shift:
- Tuesday Thursday: 8:00 am 5:00 pm (1-hour lunch)
- Event Days: 9:30 am 6:30 pm (1-hour lunch)
- Occasional Monday/Friday shifts for special events (with advance notice)
Hours per week: 24
Job Responsibilities:
Front Desk & Visitor Support
- Greet and assist visitors upon arrival
- Provide basic technical support for conference and training rooms
- Communicate with vendors customers and staff
- Provide general customer service
- Maintain and uphold EECs mission values policies procedures and principles
Workshop & Event Support
- Coordinate logistics and set up for workshops and meetings
- Assist instructors and internal teams with administrative tasks
- Support registration attendance and customer inquiries
- Provide support to customers before during and after workshops and events
Facilities & Operations
- Support building operations and maintenance
- Organize operational documents and support document development
- Submit facility maintenance requests
- Order and manage supplies
Tours and Demo support:
- Set up & assist team with equipment demonstrations tours and consultations.
- Assist with scheduling and coordinating tours
Lending Program Support:
- Monitor and assist all reservations for lending programs
- Prepare and package equipment based on reservations
- Support program pick-up and drop off at the EEC
- Keep accurate loan records
Required:
Desired:
- Bilingual (English/Spanish)
- Proficiency in Microsoft Office and internet-based applications
- Strong customer service and communication skills
- Ability to multitask and prioritize
- Attention to detail and organizational skills
Job Title: Customer Solutions Representative Job Duration: 18 months Job Location: Tulare CA 93274 Schedule/ Shift: Tuesday Thursday: 8:00 am 5:00 pm (1-hour lunch) Event Days: 9:30 am 6:30 pm (1-hour lunch) Occasional Monday/Friday shifts for special events (with advance notice) Hours...
Job Title: Customer Solutions Representative
Job Duration: 18 months
Job Location: Tulare CA 93274
Schedule/ Shift:
- Tuesday Thursday: 8:00 am 5:00 pm (1-hour lunch)
- Event Days: 9:30 am 6:30 pm (1-hour lunch)
- Occasional Monday/Friday shifts for special events (with advance notice)
Hours per week: 24
Job Responsibilities:
Front Desk & Visitor Support
- Greet and assist visitors upon arrival
- Provide basic technical support for conference and training rooms
- Communicate with vendors customers and staff
- Provide general customer service
- Maintain and uphold EECs mission values policies procedures and principles
Workshop & Event Support
- Coordinate logistics and set up for workshops and meetings
- Assist instructors and internal teams with administrative tasks
- Support registration attendance and customer inquiries
- Provide support to customers before during and after workshops and events
Facilities & Operations
- Support building operations and maintenance
- Organize operational documents and support document development
- Submit facility maintenance requests
- Order and manage supplies
Tours and Demo support:
- Set up & assist team with equipment demonstrations tours and consultations.
- Assist with scheduling and coordinating tours
Lending Program Support:
- Monitor and assist all reservations for lending programs
- Prepare and package equipment based on reservations
- Support program pick-up and drop off at the EEC
- Keep accurate loan records
Required:
Desired:
- Bilingual (English/Spanish)
- Proficiency in Microsoft Office and internet-based applications
- Strong customer service and communication skills
- Ability to multitask and prioritize
- Attention to detail and organizational skills
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