Customer Solutions Representative

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profile Job Location:

Tulare, CA - USA

profile Monthly Salary: Not Disclosed
Posted on: 08-11-2025
Vacancies: 1 Vacancy

Job Summary

Job Title: Customer Solutions Representative

Job Duration: 18 months

Job Location: Tulare CA 93274

Schedule/ Shift:

  • Tuesday Thursday: 8:00 am 5:00 pm (1-hour lunch)
  • Event Days: 9:30 am 6:30 pm (1-hour lunch)
  • Occasional Monday/Friday shifts for special events (with advance notice)

Hours per week: 24

Job Responsibilities:

Front Desk & Visitor Support

  • Greet and assist visitors upon arrival
  • Provide basic technical support for conference and training rooms
  • Communicate with vendors customers and staff
  • Provide general customer service
  • Maintain and uphold EECs mission values policies procedures and principles
Workshop & Event Support
  • Coordinate logistics and set up for workshops and meetings
  • Assist instructors and internal teams with administrative tasks
  • Support registration attendance and customer inquiries
  • Provide support to customers before during and after workshops and events
Facilities & Operations
  • Support building operations and maintenance
  • Organize operational documents and support document development
  • Submit facility maintenance requests
  • Order and manage supplies
Tours and Demo support:
  • Set up & assist team with equipment demonstrations tours and consultations.
  • Assist with scheduling and coordinating tours
Lending Program Support:
  • Monitor and assist all reservations for lending programs
  • Prepare and package equipment based on reservations
  • Support program pick-up and drop off at the EEC
  • Keep accurate loan records
Required:
  • High School Diploma
Desired:
  • Bilingual (English/Spanish)
  • Proficiency in Microsoft Office and internet-based applications
  • Strong customer service and communication skills
  • Ability to multitask and prioritize
  • Attention to detail and organizational skills
Job Title: Customer Solutions Representative Job Duration: 18 months Job Location: Tulare CA 93274 Schedule/ Shift: Tuesday Thursday: 8:00 am 5:00 pm (1-hour lunch) Event Days: 9:30 am 6:30 pm (1-hour lunch) Occasional Monday/Friday shifts for special events (with advance notice) Hours...
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Key Skills

  • Typing
  • Data Entry
  • Customer Service
  • Basic Math
  • Computer Skills
  • Windows
  • Banking
  • Upselling
  • Pricing
  • Sanitation
  • Cash Handling
  • Stocking