Customer Solutions Representative 1

MW Partner

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profile Job Location:

Tulare, CA - USA

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

MW Partners is currently seeking a Customer Solutions Representative to work for our client who is a well-known leading utilities company.

Responsibilities and duties:

  • General knowledge of Company and department policies procedures rules rates and tariffs and customer programs.
  • Typically possesses zero to three years experience resolving problems for customers and answering customer questions regarding Company programs policies and procedures.
  • Under direct supervision processes incoming orders.
  • Receives evaluates and answers customer inquiries (phone or correspondence) in a timely manner. Works within established guidelines.

Requirements

  • High School Diploma
  • Must have MS Office (Word Excel Outlook PowerPoint) experience - basic level
  • Must also have basic level experience in mail sorting printing scanning schedule appointments answering phones.

Desired Skills

  • Bilingual (English/Spanish)
  • Proficiency in Microsoft Office and internet-based applications
  • Strong customer service and communication skills
  • Ability to multitask and prioritize
  • Attention to detail and organizational skills

For a confidential discussion or to find out more contact Snehita on or apply now.

MW Partners is currently seeking a Customer Solutions Representative to work for our client who is a well-known leading utilities company. Responsibilities and duties: General knowledge of Company and department policies procedures rules rates and tariffs and customer programs. Typically possesses...
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Key Skills

  • Typing
  • Data Entry
  • Customer Service
  • Basic Math
  • Computer Skills
  • Windows
  • Banking
  • Upselling
  • Pricing
  • Sanitation
  • Cash Handling
  • Stocking