MW Partners is currently seeking a Customer Solutions Representative to work for our client who is a well-known leading utilities company.
Responsibilities and duties:
- General knowledge of Company and department policies procedures rules rates and tariffs and customer programs.
- Typically possesses zero to three years experience resolving problems for customers and answering customer questions regarding Company programs policies and procedures.
- Under direct supervision processes incoming orders.
- Receives evaluates and answers customer inquiries (phone or correspondence) in a timely manner. Works within established guidelines.
Requirements
- High School Diploma
- Must have MS Office (Word Excel Outlook PowerPoint) experience - basic level
- Must also have basic level experience in mail sorting printing scanning schedule appointments answering phones.
Desired Skills
- Bilingual (English/Spanish)
- Proficiency in Microsoft Office and internet-based applications
- Strong customer service and communication skills
- Ability to multitask and prioritize
- Attention to detail and organizational skills
For a confidential discussion or to find out more contact Snehita on or apply now.
MW Partners is currently seeking a Customer Solutions Representative to work for our client who is a well-known leading utilities company. Responsibilities and duties: General knowledge of Company and department policies procedures rules rates and tariffs and customer programs. Typically possesses...
MW Partners is currently seeking a Customer Solutions Representative to work for our client who is a well-known leading utilities company.
Responsibilities and duties:
- General knowledge of Company and department policies procedures rules rates and tariffs and customer programs.
- Typically possesses zero to three years experience resolving problems for customers and answering customer questions regarding Company programs policies and procedures.
- Under direct supervision processes incoming orders.
- Receives evaluates and answers customer inquiries (phone or correspondence) in a timely manner. Works within established guidelines.
Requirements
- High School Diploma
- Must have MS Office (Word Excel Outlook PowerPoint) experience - basic level
- Must also have basic level experience in mail sorting printing scanning schedule appointments answering phones.
Desired Skills
- Bilingual (English/Spanish)
- Proficiency in Microsoft Office and internet-based applications
- Strong customer service and communication skills
- Ability to multitask and prioritize
- Attention to detail and organizational skills
For a confidential discussion or to find out more contact Snehita on or apply now.
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