Customer Service Representative II Customer Support
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Job Location:
Moline, IL - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Description:
| Customer Support Representatve |
|---|
Entry level candidates are ok here. Soft skills are most important (good communication skills by email or phone; proactive; willing to learn). Will use ServiceNow but this can be taught. Should be capable of learning software applications.
*Visa sponsorship is not available now or in the near future for this position***
This team is currently working a hybrid schedule (3 days in office/ 2 days remote)
Job Description:
This position will be responsible for communicating Product Improvement Plan (PIP) information between the factories and the client Dealers.
Skill Set Requirements:
- Effective writing skills including grammatical usage pervasive copy and style
- Work experience in a team environment
- Should have demonstrated work experience in a Customer Service-related field
- Must have high level of attention to detail
- Must have strong communication skills
- Should have experience with using Excel Word OneNote and Outlook
*Visa sponsorship is not available now or in the near future for this position***
This team is currently working a hybrid schedule (3 days in office/ 2 days remote)
Job Description:
This position will be responsible for communicating Product Improvement Plan (PIP) information between the factories and the client Dealers.
Skill Set Requirements:
- Effective writing skills including grammatical usage pervasive copy and style
- Work experience in a team environment
- Should have demonstrated work experience in a Customer Service-related field
- Must have high level of attention to detail
- Must have strong communication skills
- Should have experience with using Excel Word OneNote and Outlook
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
