Client Advisor (Luxury ) - Central Embassy
Client Advisor (Luxury ) - Central Embassy
Posted on :
23-08-2025
Employer Active
1 Vacancy
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Job Description
Job Description
Our client is an Italian luxury fashion house that designs mens clothing and accessories with over 500 shops and 7000 employees worldwide.
Job Description:
- Providing a memorable luxury customer service experience.
- Resolving and escalating customer issues or complaints with empathy while adhering to customer service policies such as those related to alterations damage and repairs and global return policies.
- Driving and maximizing sales performance to consistently achieve individual sales targets while ensuring a luxury customer experience.
- Working with the store team to execute action plans aimed at achieving daily weekly monthly and yearly sales and KPI targets as assigned by the Store Manager.
- Actively communicating with customers products and other store information to the broader store team to ensure customer and business needs are met.
- Maintaining the cleanliness and tidiness of the store environment and product displays.
Qualifications:
- Bachelors degree or higher in a related field.
- Experience in a customer service or sales role within a luxury brand or hospitality industry is an advantage.
- Good command of English.
- Presentable appearance.
Benefits:
- Monthly commission.
- Annual leave: 10 days.
- Provident fund.
- Health insurance (AIA).
- Salary increments.
- 5 working days per week (shifts 09:30 - 18:30 Hrs. / 11:15 - 21:00 Hrs.).
- Overseas training (Singapore/Italy).
Required Experience:
Unclear Seniority
Employment Type
Advisor
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