Software Engineering Sr Manager - Payments Technology
Software Engineering Sr Manager - Payments Technology
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$ 180000 - 240000
1 Vacancy
Job Description
Were building a relationship-oriented bank for the modern world. We need talented passionate professionals who are dedicated to doing whats right for our clients.
At CIBC we embrace your strengths and your ambitions so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC please visit
What youll be doing
As a member of CIBCs team the Software Engineering Manager is a professional responsible for managing multiple development projects development groups and application support functions for a major line of business. The role applies professional knowledge to oversee the development testing and implementation of organization-wide systems directing motivating and developing staff to maximize their individual contribution and function effectively as a team.
The Manager of Payments Technology is responsible for overseeing the day-to-day operations development and support of payment technology solutions. This role will manage a team of engineers and analysts ensuring the reliable delivery and integration of payment systems such as SWIFT Wire ACH Instant Payments and Zelle. The ideal candidate will have hands-on experience with payment processing technologies API integrations and vendor platforms and will play a key role in supporting business objectives and technology initiatives.
At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.
KEY ACCOUNTABILITIES
Team Leadership & Development
Manage coach and develop a team of engineers and analysts focused on payment technology solutions.
Foster a collaborative and high-performance team culture.
Payments Technology Operations
Oversee the daily operations and support of payment systems ensuring high availability and performance.
Coordinate incident management problem resolution and system monitoring for payment applications.
Project Delivery & Integration
Lead and participate in projects to implement and enhance payment processing solutions including SWIFT Wire ACH Instant Payments and Zelle.
Support API enablement and integration efforts with internal and external partners.
Vendor Management
Work closely with vendor partners such as FIS Fiserv Finastra and other fintech providers to ensure optimal performance and service delivery.
Support the evaluation and onboarding of new payment technology vendors.
Process Improvement
Identify and implement process improvements to enhance the efficiency reliability and scalability of payment technology operations.
Ensure compliance with regulatory requirements and industry standards.
Collaboration & Communication
Collaborate with business technology and operations teams to understand requirements and deliver solutions that meet business needs.
Communicate project status risks and issues to stakeholders in a timely and effective manner.
KNOWLEDGE AND SKILLS
Experience
10 years of experience in payment technology financial services or a related field.
Extensive knowledge of banking products services and industry regulations; expert understanding of current industry trends and developments; ability to influence strategic decisions using industry knowledge
Ability to think strategically about the banks objectives aligning projects with broader business goals
Experience managing or leading technical teams is preferred.
Technical Skills
Experience with API development and integration using Microsoft Technology stack - Azure . Microsoft API Management or Mulesoft experience will be a plus
Hands-on experience with payment processing technologies (SWIFT Wire ACH Instant Payments Zelle).
Familiarity with vendor platforms such as FIS Fiserv Finastra or other fintech payment providers.
Process & Methodology
Working knowledge of Agile Scrumban or similar methodologies.
Understanding of ITIL processes and best practices in production support.
Other Skills
Strong analytical problem-solving and organizational skills.
Excellent communication and interpersonal abilities.
Ability to manage multiple priorities and deliver results in a fast-paced environment.
STRATEGIC BUSINESS UNIT DESCRIPTION
US Technology Infrastructure & Innovation (US TI&I) enables the continuous transformation of our Bank by accelerating the shift to digital strengthening operational resilience simplifying what we do improving CIBCs speed to market and protecting our Banks assets.
The teams work to maximize the investment in resources and technology while building an appropriate balance between high-touch client service and our fiduciary responsibility to protect CIBC our clients and our shareholders from undue risk.
COMPLIANCE REQUIREMENTS/RESPONSIBILITIES
- As an employee of CIBC the incumbent must comply with all applicable CIBC and Line of Business policies standards guidelines and controls.
- As a manager of people this job must ensure all employees within the business unit comply with all applicable CIBC and Line of Business policies standards guidelines and controls.
CONDUCT & CULTURE RISK
Our CIBC risk culture is based on employees striving to exceed the expectations of ourselves and our leaderships identification and mitigation of risks in their daily responsibilities not just in quarterly or annual monitoring/assessments. We all are accountable for managing risk.
As an employee of CIBC the incumbent must conduct themselves (and foster an environment for others) in a manner consistent with our strong risk culture. This includes:
- Following all aspects of the CIBC Code of Conduct as well as all applicable CIBC policies frameworks guidelines processes and controls
- At all times acting in accordance with our Purpose and shared values to achieve our Banks strategic goals
- Understanding and following the qualitative and quantitative components of our Risk Appetite Statements
- Completing all annual Corporate Mandatory Training and Testing modules as well as any additional business-specific modules as required and employing the learnings in daily activities and undertakings
- Escalating matters through one of the appropriate channels identified in the CIBC Code of Conduct (i.e. HR management Ethics Hotline Whistleblower etc.) upon observing activities that may be inconsistent with CIBCs policies frameworks guidelines processes and controls
- Speaking up if witnessing behaviors that drive poor or unfair outcomes for clients team members or other stakeholders
- Escalating matters that can result in adverse market practices and outcomes thereby negatively impacting CIBCs reputation as a leading financial institution
AUTHORITIES/DECISION RIGHTS
- As a key contributor to the business unit this job has the authority to recommend changes to business processes in order to enhance operational efficiency and effectiveness.
- As a manager of people this job has the authority to assign tasks to employees within their span of control select individuals for hire assess individual performance make employee compensation decisions and take disciplinary measures up to and including termination.
WORKING CONDITIONS
This role operates within a normal office environment
Travel required: Occasional
At CIBC we offer a competitive total rewards package. This role has an expected salary range of $180000.00 - $240000.00 for the market based on experience qualifications and location of the position. The successful candidate may be eligible to participate in the relevant business units incentive compensation plan which may also include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employees needs; including Medical Dental Vision Health Savings Account Life Insurance Disability and Other Insurance Plans Paid Time Off (including Sick Leave Parental Leave and Vacation) Holidaysand 401(k) in addition to other special perks reserved for our team members.
What CIBC Offers
At CIBC your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career rather than just a paycheck.
We work to recognize you in meaningful personalized ways including a competitive salary incentive pay banking benefits a benefits program* a vacation offering wellbeing support and MomentMakers our social points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation please contact
You need to be legally eligible to work at the location(s) specified above and where applicable must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation coding MS Office). Our goal for the application process is to get to know more about you all that you have to offer and give you the opportunity to learn more about us.
Job Location
IL-70 W Madison St 10th FlEmployment Type
RegularWeekly Hours
40Skills
Analytical Thinking Application Development Application Testing Emerging Technologies People Management Project Management Technology Technical Leadership Work CollaborativelyRequired Experience:
Manager
Employment Type
Full-Time
