Assistant Manager, Digital Operations
Assistant Manager, Digital Operations
Posted on :
23-08-2025
Employer Active
1 Vacancy
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Job Description
Description
Responsibilities
- Responsible for product planning and execution throughout the product lifecycle including gathering and prioritising product and customer requirements working closely with the development teams sales marketing and support to ensure revenue and customer satisfaction goals are met
- Support the operations of SNACK including customer engagement and servicing
- Maintaining and improving the operations processes of SNACK including campaign management as well as partner acquisition
- Responsible for product release process and coordinating all activities required to bring the product to market including coordinating User Acceptance Testing and System Integration Testing
- Collaborate well in a team and across cross-functional teams within Income (e.g. IT Underwriting Finance Claims) to scope product requirements bridging gaps and aligning all teams involved
- Reporting of financial performance and other performance metrics of the SNACK team to senior management
Requirements
- 3-5 years experience of operations and/or digital project management
- Experience and knowledge of the insurance industry will be advantageous
- Experience with IT development processes in both waterfall/agile delivery approach
- Outstanding communication presentation organisational and time management skills
- Sharp analytical problem-solving skills
- Strong ownership and project management skills quick learner result driven logical
- Keep abreast with competitive landscape and new trends
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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