Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. Our client provider of digital technology and transformation information technology and services
Position: Mobile Device Testing Engineer
Location: Philadelphia PA 19103
Duration: 6 Months
Job Type: Temporary Assignment
Work Type: Onsite
Job Description:
Core Responsibilities
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Develop document and revise test plans and procedures and quality standards for software and hardware focused on wireless products and related accessories
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Manage the cross functional bug reporting and resolution process ability to SW upgrade the devices using OEM tools.
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Manage the test sample requirements and inventory.
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Ensure the distributed samples are tracked and upgraded to the latest available firmware level
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Validate OEM and test partners test results by executing the regression test plan and perform other adhoc random testing
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Test and certify MRs (maintenance releases or software updates) and Security MRs by executing the regression plan and the test cases impacted by the MR scope.
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Manage activation and deactivation of the test samples
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Compile test results data collect logs and write required engineering reports to report to OEMs and other fix agents.
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Update issues tracking and management tools to ensure all the information is current and properly shared.
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Troubleshoot related issues and test maintain and monitor relevant solutions and logs Field testing if required to reproduce the issue.
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Monitor customer-reported issues perform root cause analysis and develop test methods to improve overall customer satisfaction.
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Deploy new test tools as required.
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Knowledge in JIRA and Confluence.
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Understanding of LTE and 5G RF and Core technologies.
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Must be able to communicate effectively and convincingly with all areas of the company technical and non-technical - as well as with external parties.
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Collaborate with project stakeholders and internal Development and E2E teams.
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Self-Starter and must be able to work independently with minimal supervision.
Education and Experience
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Education Level - Bachelors Degree or Equivalent
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Field of Study Computer Science Electronics and Telecommunications Engineering
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or other related fields.
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Certifications n/a
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Years Experience 5 years in product development and/or technology management roles including 3 years in mobile and/or wireless space
Other Specific skills:
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Strong problem solving and analytical skills communication (verbal and written) skills leadership skills and organizational/documentation skills.
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Excellent project management skills with a proven track record of successful delivery of projects on time in line with budget expectations.
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Excellent collaboration and coordination skills to work across a matrixed team from various internal orgs
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Effective working knowledge of smartphones Android and/or iOS operating systems (OS) and mobile wireless telecommunications technology including GSM/WCDMA/LTE/WIFI
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Experience with automation tools like Spirent or Eggplant and basic logging skills with QXDM and QCAT.
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Experience planning developing and executing feature test cases and functional test scripts for wireless mobile applications.
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Experience in performing and managing quality assurance activities including functional and regression testing performance and stress testing.
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Experience in identifying causes of defects developing improvement processes and communicating solutions to management or customers.
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Experience with the industry practices/processes for Certifiying mobile products for an MNO or MVNO.
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Working knowledge of iOS platform and familiarity with iOS devices iPhones iPads and Apple Watches or Android Platform with experience handling various OEMs.
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Working knowledge of SIM and eSIM technologies.
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Compliance Comcast is an EEO/AA/Drug Free Workplace.
Tek Wissen Group is an equal opportunity employer supporting workforce diversity.