Senior Associate, Supporter Success & Growth
Senior Associate, Supporter Success & Growth
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Job Description
Make your mark on the future of work and join Catalyst a mission-driven organization advancing gender equity in workplaces around the world.
Since the 1960s Catalyst has been at the forefront of making workplaces inclusive for all. We empower organizations to create systemic change through cutting-edge research global communities and actionable workplaces evolve we continue to meet the moment helping companies navigate challenges and seize opportunities for progress.
Catalyst is a global organization with headquarters in New York and cohorts in Canada and Europe. Our agile workforce thrives on collaboration and delivers meaningful results from all over the mission inspires us every day: to make workplaces work for women. Because when workplaces work for women they work for everyone. Guided by our core values Respect Collaboration Accountability and Impact we create a culture where innovation thrives and meaningful change happens.
Catalyst works with organizations around the world to create more inclusive equitable workplaces. Our Supporter network spans 42 industries across 14 countries representing 24 million employees worldwide.
Our evolving benefits are designed to meet your needs at every stage of your live ensuring you and your family are supported.
- Flexible workhours hybrid NYC office half-day Fridays
- Take time to recharge with a company-widewinter breakin December.
- Benefit from generouspaid time offincluding your birthday!
- Accesscomprehensive benefits from medical dental and vision coverage to supplemental insurance andbackup childcare.
- Grow your skills with formal and informal learning opportunities plustuition reimbursement.
- Secure your financial futurewith a retirement plan flexible spending accounts and pre-tax commuter benefits.
How we hire
At Catalyst we follow a structured hiring process designed to ensure equity at every stage. All applications are reviewed by both a recruiter and the hiring manager ensuring a thoughtful and human-centered approach.
Typical Hiring Process:
- Recruiter Screening
- Hiring Manager Interview
- Team/Stakeholder Interview
- Performance Task
- Final Interview with an Executive
While the structure may vary slightly depending on the role this is the general framework we follow. Most positions are filled withintwo months.
Performance Task Disclaimer:
As part of Catalysts standard interview process candidates may be asked to complete a performance task. This task is designed solely to assess skills relevant to the role and is not used for any other purpose.
- Ownership: All ideas strategies and work product submitted remain the intellectual property of the candidate.
- Non-Use: Catalyst will not use implement or replicate any part of the submitted task for internal or external purposes including strategic planning or execution.
- No Compensation: This task is a voluntary component of the interview process and is not compensated. Participation does not imply any employment relationship or obligation.
- Confidentiality: Submissions will be reviewed only by the hiring team and will not be shared beyond the scope of the interview process.
The role
Title: Senior Associate Supporter Success & Growth
Department: Canada Supporter Success
Reports To: Executive Director Canada
Location: Quebec or Ontario (preferred region) Remote
Salary range: $66000 - $78000 CAD (Placement within this range is dependent upon experience and location)
The Opportunity
Were looking for a bilingual relationship-driven professional with a passion for equity and a flair for business development. As a Senior Associate Supporter Success & Growth youll manage a portfolio of Client (or as we say a Catalyst; Supporters) organizations across Canada with a special focus on Quebec. Youll blend strategic relationship management with proactive outreach to grow engagement and impact. This is a unique opportunity to shape Catalysts presence in the Canada East regionbuilding relationships identifying growth opportunities and helping organizations activate their Inclusion commitments.
Key Responsibilities
Relationship Management & Supporter Engagement
- Serve as a Relationship Manager for a portfolio of 25-30 Supporter companies across Eastern Canada..
- Cultivate strong trust-based relationships with key contacts via email phone video and occasional in-person meetings.
- Respond to inquiries provide tailored resources and connect Supporters with Catalyst experts.
- Track engagement and maintain accurate records in Salesforce.
Sales & Growth Enablement
- Identify and pursue opportunities to expand Catalysts reach within existing accounts and new prospects.
- Collaborate with internal teams to develop proposals and presentations that align with client goals.
- Support the onboarding of new Supporters and ensure a seamless transition into the Catalyst community.
- Secure a revenue goal of $400-$600000 CAD
Regional Strategy & Collaboration .
- Travel (up to 15%) to conduct in-person meetings with potential or current supporters.
- Partner with cross-functional teams to deliver high-impact engagements and events.
- Share insights and feedback to inform regional strategy and product development.
Education Knowledge and Skills
- 3-4 years of experience in client-facing roles such as customer success account management or business development.
- Bilingual in English and French (oral and written)
- Strong interest and experience in DEI with examples of impact.
- Excellent communication interpersonal and presentation skills.
- Experience working with corporate clients and navigating complex stakeholder environments.
- Proficiency in Salesforce Microsoft Office Suite and virtual collaboration tools.
- Ability to work independently in a fast-paced mission-driven environment.
Equal Employment Opportunity
Catalyst expressly prohibits any form of workplace harassment based on race and ethnicity gender gender identity or expression sexual orientation nationality culture religion marital and family status current unemployment status physical and mental abilities age veteran status genetics or any other basis protected by federal state or local laws. Improper interference with the ability of Catalysts employees to perform their job duties may result in discipline up to and including discharge.
Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to these protected categories. No potential candidates or employees will receive different treatment as relates to employment including recruiting hiring placement advancement termination layoff rehire transfer leaves of absence compensation and training. Catalyst is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. If you require reasonable accommodation(s) to participate in the application or interview process please contact
Catalyst is an organization increasingly representative of the varied races and ethnicities genders and sexual orientations religious and political beliefs and abilities that comprise our world. Catalyst focuses on attracting retaining and advancing diverse talent because it makes us more effective high-performing creative and resilient. If you are passionate about our mission highly skilled in your field and looking for a place where you can bring all of yourself to work we want you. We encourage candidates from all backgrounds to apply.
Titre : Associ(e) principal(e) Russite et Croissance des Partenaires
Dpartement : Russite des Partenaires Canada
Suprieur hirarchique : Directeur(trice) excutif(ve) Canada
Lieu : Qubec Ontario tltravail
chelle salariale : 66 000 $ 78 000 $ CAD (le positionnement dans cette fourchette dpend de lexprience et du lieu de rsidence)
propos de Catalyst
Catalyst est un organisme mondial sans but lucratif qui depuis les annes 1960 est la voix de rfrence en matire de promotion et dinclusion des femmes. Nous sommes reconnus comme lexpert en quit entre les genres au travail aidant les organisations raliser des changements systmiques au bnfice de toutes les femmes. Notre mission est dacclrer le progrs des femmes grce linclusion en milieu de travail. Nous aidons les organisations relever leurs dfis daffaires en attirant et en retenant les talents en favorisant linnovation et en stimulant la performance grce des cultures inclusives et la diversit des perspectives.
Lopportunit
Nous recherchons un(e) professionnel(le) bilingue orient(e) vers les relations et passionn(e) par lquit possdant galement un sens du dveloppement des affaires. En tant quAssoci(e) principal(e) Russite et Croissance des Partenaires vous grerez un portefeuille de 25 30 organisations partenaires (appeles Supporters chez Catalyst) partout au Canada avec un accent particulier sur le Qubec. Vous combinerez gestion stratgique des relations et prospection proactive afin de renforcer lengagement et limpact.
Ce rle unique vous permettra de faonner la prsence de Catalyst dans lEst du Canada en dveloppant des relations en identifiant des opportunits de croissance et en aidant les organisations concrtiser leurs engagements en matire dinclusion.
Responsabilits cls
Gestion des relations et engagement des partenaires
- Agir comme gestionnaire de relations pour un portefeuille de 25 30 entreprises partenaires dans lEst du Canada.
- Entretenir des relations solides et fondes sur la confiance avec les contacts cls par courriel tlphone visioconfrence et rencontres occasionnelles en personne.
- Rpondre aux demandes fournir des ressources adaptes et mettre les partenaires en relation avec les experts de Catalyst.
- Assurer le suivi de lengagement et maintenir des dossiers prcis dans Salesforce.
Dveloppement et croissance
- Identifier et saisir les occasions daccrotre la porte de Catalyst auprs des partenaires existants et de nouveaux prospects.
- Collaborer avec les quipes internes pour dvelopper des propositions et prsentations alignes sur les objectifs des clients.
- Accompagner lintgration des nouveaux partenaires et assurer une transition harmonieuse vers la communaut Catalyst.
- Atteindre un objectif de revenus de 400 000 $ 600 000 $ CAD.
Stratgie rgionale et collaboration
- Agir comme ambassadeur(drice) rgional(e) de Catalyst au Qubec avec sensibilit culturelle et connaissance du march local.
- Voyager jusqu 15 % du temps pour rencontrer en personne des partenaires potentiels ou actuels.
- Collaborer avec les quipes interfonctionnelles pour offrir des activits et vnements fort impact.
- Partager des ides et observations afin dorienter la stratgie rgionale et le dveloppement des produits.
Formation connaissances et comptences
- 3 4 annes dexprience dans des rles auprs de clients tels que la russite client la gestion de comptes ou le dveloppement des affaires.
- Matrise du franais et de langlais loral comme lcrit.
- Fort intrt et exprience en diversit quit et inclusion (DEI) avec exemples dimpact concret.
- Excellentes aptitudes en communication relations interpersonnelles et prsentation.
- Exprience avec des clients corporatifs et environnements parties prenantes multiples.
- Matrise de Salesforce de la suite Microsoft Office et des outils de collaboration virtuelle.
- Capacit travailler de faon autonome dans un environnement dynamique ax sur la mission.
quit en emploi
Catalyst interdit formellement toute forme de harclement au travail fond sur la race ou lethnicit le genre lidentit ou lexpression de genre lorientation sexuelle la nationalit la culture la religion le statut matrimonial ou familial le statut de chmage actuel les capacits physiques ou mentales lge le statut dancien combattant la gntique ou toute autre catgorie protge par les lois fdrales provinciales ou locales. Toute ingrence dans la capacit des employes de Catalyst accomplir leurs tches pourra entraner des mesures disciplinaires incluant le congdiement.
Les candidatures seront values selon les qualifications minimales requises et la capacit accomplir le travail sans considration pour les catgories protges. Catalyst sengage collaborer avec les candidats ncessitant des mesures dadaptation lies un handicap physique ou mental. Pour toute demande dadaptation dans le cadre du processus de candidature ou dentrevue veuillez crire .
Catalyst souhaite reflter la diversit des origines ethniques et raciales genres et orientations sexuelles croyances religieuses et politiques ainsi que des capacits prsentes dans le monde. Nous cherchons attirer retenir et faire progresser des talents diversifis car cela nous rend plus efficaces performants cratifs et rsilients. Si notre mission vous passionne que vous tes hautement qualifi(e) dans votre domaine et que vous cherchez un environnement o vous pouvez tre pleinement vous-mme nous voulons vous connatre. Nous encourageons les candidatures de toutes origines.
Required Experience:
Senior IC
Employment Type
Full Time
