Senior Clinical Application Specialist - IGT
Senior Clinical Application Specialist - IGT
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Job Description
Job Description Summary
Responsible for providing formal technical and clinical support in Interventional Cardiology/Radiology/Neuro during the sales process within in a limited geographic region or limited industry/product segment. Responsibilities may include providing required pre-sale product demonstrations and post-sale installation training and/or customer service activities and ongoing customer support including on site clinical in-servicing and go-live support. May be required to play leadership role within local team.Job Description
Essential Responsibilities
1. Provide technical and clinical leadership during sales process by demonstrating full range of product features including potential uses product capabilities and benefits to customers as needed
2. Develop coordinate and deliver product training to customers on software application and/or equipment use monitor customer installations within assigned territory/region to improve customer satisfaction and maintain customer relationships
3. Improve customer satisfaction and socket retention through continuing education on optimization of equipment utilization by customer
4. Support trade shows and professional conferences by performing product demonstration and promotion as well as customer training
5. Use market and product knowledge to assist sales team in developing sales marketing and customer service strategies
6. Produce well-written post-training reports and provide regular feedback on customer satisfaction and needs.
Required Qualifications:
1. Required active professional clinical/technical certifications/registries necessary to scan live patients in a clinical setting
2. Demonstrated current basic clinical scanning proficiencies on current products/platforms
3. At least one of the following core experiences: Minimum of 5 years clinical/ technical experience following certification with demonstrated clinical/technical skill in specific areas or at least 3 years commercial applications/modality experience with demonstrated successes in high level customer interactions and sales scenarios
4. Proficiency in computer skills in Microsoft Office Suite products
5. Willingness to travel extensively within your specified geographic region as well as to nationwide sales meetings and tradeshows
6. To the extent you are applying for a position that requires you to operate a GE owned/leased privately owned/leased or rental vehicle for company business you must be willing to submit to a check of your driving record
7. Ability to communicate effectively using local language Quality Specific Goals
or bachelors degree is mandatory
Preferred Qualifications:
1. Masters or Bachelors degree preferred in Cardiovascular Technology / Cathlab from a reputed University or Hospital. Experience in Electro Physiology (EP)will have an added advantage.
2. Strong leadership skills (respected by peers and leadership for contributions to the business)
3. Strong presentation skills (public speaking and lecture experience desired)
4. Demonstrated ability to understand and present complex material in understandable terms
5. Demonstrated interpersonal & communication skills (ability to effectively communicate verbally and in writing to external customers global counterparts and to team members in other functional organizations)
6. Solid problem-solving skills (ability to manage and resolve conflict communicate issues and propose solutions to both internal team members and external customers)
7. Proven professional business acumen (experience interfacing with both internal team members and external customers as a part of a solution-based sales process)
8. Self-motivated willingness to take the initiative to identify opportunities for improvement and take actions to improve
9. Team oriented with a customer satisfaction mindset
10. Ability to multi-task effectively and manage multiple priorities at one time
11. Willingness to be flexible/adapt to changing work environments
12. Clinical experience in large hospital/university setting preferred
13. Advanced certification/registries desired
14. Five or more years of demonstrated clinical scanning skills in specific
15. Experience on all current GE products for which responsibilities cover
16. Experience within GE Clinical Applications or Clinical Marketing roles
17. Fluency in other relevant languages within territory
Inclusion and Diversity
GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race color religion national or ethnic origin sex sexual orientation gender identity or expression age disability protected veteran status or other characteristics protected by law.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus and drive ownership always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything youd expect from an organization with global strength and scale and youll be surrounded by career opportunities in a culture that fosters care collaboration and support.
Disclaimer: GE HealthCare will never ask for payment to process documents refer you to a third party to process applications or visas or ask you to pay costs. Never send money to anyone suggesting they can provide employment with GE HealthCare.
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Additional Information
Relocation Assistance Provided: Yes
Required Experience:
Senior IC
Employment Type
Full-Time
