Regional Account Manager
Regional Account Manager
Posted on :
22-08-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
- Client Relationship Management: Serve as the primary point of contact for clients nurturing long-term trust-based relationships. Build and maintain relationships with multiple stakeholders beyond the primary contact to maximise account penetration.
- Strategic Account Mapping: Conduct in-depth account mapping and breakdown of business units to ensure seamless alignment with regional and global teams.
- Quarterly Business Reviews (QBRs): Prepare and lead comprehensive QBRs that detail strategic insights performance outcomes and actionable recommendations.
- Standard Operating Procedures (SOP) Oversight: Ensure all Crane Worldwide offices servicing the account comply with established SOPs maintaining consistency and high service standards.
- Reporting & Performance Management: Oversee the creation monitoring and distribution of performance reports. Take accountability for performance management and deliver timely insights to internal stakeholders.
- Market Analysis & Industry Awareness: Monitor market trends competitive landscapes and emerging industry dynamics to identify new opportunities and service gaps.
- Collaboration & Best Practices Sharing: Drive internal collaboration by sharing best practices in client reviews strategic business planning value-add programs process improvements tender management and technology solutions.
- Financial Oversight: Maintain rate structures assess monthly yields monitor timely client payments and assist with collections for past-due invoices.
- CRM & Documentation: Capture and distribute all meeting notes action items and client feedback (both positive and negative) using the CRM system to keep the global network aligned.
- Travel & On-Site Engagement: Undertake domestic and regional travel to client sites and Crane Worldwide offices to review operational procedures and uphold customer satisfaction.
- Compliance & Business Development: Ensure adherence to company policies and regulatory standards. Identify and secure growth opportunities through strategic resource allocation and business development plans that encompass both short-term and long-term objectives.
JOB REQUIREMENTS
- Experience & Industry Background: Minimum of 35 years of proven success in sales account management or operations within the freight forwarding logistics or transportation sectors. Experience in the Energy oil and gas vertical is a distinct advantage.
- Client Relationship Management: Demonstrated expertise with CRM systems to manage and nurture client relationships effectively.
- Organisational Excellence: Exceptional organisational and multitasking skills that enable you to meet deadlines in dynamic fast-paced environments.
- Communication & Interpersonal Skills: Outstanding written verbal and presentation abilities with a strong talent for engaging diverse stakeholders across all levels.
- Industry Expertise: Thorough understanding of transportation logistics and freight forwarding operations accompanied by a solid grasp of effective sales strategies and process management best practices.
- Technical Proficiency: Advanced command of the Microsoft Office Suite and CRM systems to support data-driven decision-making.
- Analytical & Problem-Solving Abilities: Strong analytical skills paired with creative problem-solving capabilities to tackle complex challenges and drive continuous improvement.
- Adaptive & Proactive: A proactive mindset with a sense of urgency allowing you to quickly adapt to evolving business demands and market conditions.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
