Assistant Vice President- Program Manager, Client Engagements
Assistant Vice President- Program Manager, Client Engagements
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Job Description
Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity courage and innovation our teams implement data technology and AI to create tomorrow today. Get to know us at and on LinkedIn X YouTube and Facebook.
Inviting applications for the role of Assistant Vice President- Program Manager Client Engagements
Highly organized and detail-oriented Program Manager to support our Alphabet client account and operations this role youll be instrumental in supporting our client engagement by ensuring excellence and consistency in all client-facing materials and engagement cadences. If you have a knack for strategic communication strong content creation skills and a proven ability to manage complex projects we encourage you to apply.
Responsibilities
Client Cadence Management: Own the planning and coordination of client engagement cadences including Monthly Business Reviews (MBRs) Quarterly Business Reviews (QBRs) and Executive Business Reviews (EBRs). This involves scheduling agenda development and ensuring all necessary participants and materials are prepared.
Content Creation & Management: Support sales account and operational leads in the creation editing and refinement of high-impact client-facing content. This includes presentations proposals reports and other communication materials.
Quality Assurance & Consistency: Ensure all client-distributed materials adhere to brand guidelines maintain a consistent voice and are error-free. Youll be the guardian of quality for all external communications.
Presentation Expertise: Leverage your advanced skills in Microsoft PowerPoint and Google Slides to design and develop compelling presentations for various client interactions from routine updates to strategic proposals.
Sales Proposal Support: Collaborate with sales leads on both proactive and reactive sales proposals providing end-to-end support from content development and refinement to visual presentation and formatting.
Bid Support (As Needed): Act as a dedicated bid support resource for smaller deals or when formal Bid Pro organization support is unavailable. This includes managing timelines coordinating inputs from various stakeholders and ensuring the timely submission of high-quality proposals.
Stakeholder Collaboration: Work closely with account managers sales teams operations and other internal stakeholders to gather information align on messaging and ensure a cohesive client experience.
Qualifications we seek in you!
Minimum Qualifications
Proven experience as a Program Manager Project Manager or similar role in a BPO or client-facing environment.
Exceptional organizational and project management skills with a keen eye for detail.
Strong written and verbal communication skills with a demonstrated ability to create clear concise and impactful content.
Expert proficiency in Microsoft PowerPoint and Google Slides is essential including advanced features and design principles.
Experience in supporting sales cycles and contributing to proposal development.
Ability to manage multiple priorities simultaneously and work effectively under deadlines.
Proactive self-motivated and able to work both independently and as part of a team.
Bachelors degree in Business Marketing Communications or a related field preferred.
Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.
Required Experience:
Chief
Employment Type
Full Time
