Customer Service Rep
Customer Service Rep
Posted on :
22-08-2025
Employer Active
1 Vacancy
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Job Description
Job Title:Customer Service Rep
Location: Santiago - On Site
Salary:DOP$40000 Incentives up to 6k per performance
GENERAL DESCRIPTION OR PURPOSE OF THE JOB:
The customer service representative is responsible for handling Sales/Consumer requests and processing these into our CRM systems. Orders are received by telephone fax and email. They are the customers front-line communication and help resolve complaints/returns. Provides help and assists in all the activities related to the department.
Responsibilities:
- Processing Consumer/Sales requests via email and call center
- Communicating with customers/sales reps-Product/program questions/Returns
- Training and Education- Product/Entry
- General Housekeeping/Filing
- Communication with factory/Art Dept./Order changes
Job Requirements:
Required:
- High School diploma
- Strong work ethicexcellent typing skills professional phone etiquette strong effective
- interpersonalcommunications listening skills and attention to detail both written and verbal.
- Listening skills and attention to detail in both written and verbal communication is key
- Advance English Level
- Dominican ID
- Live in Santiago
- Able to work on site.
Benefits:
- Weekly Payment
- Law medical insurance and AFP
- Complementary Medical Insurance
- Life Insurance
- 2 way free Transportation
- Internal Bank
- Credit in pharmacy and optic center
- Referral Program
- Growth Opportunities
- WFH after 3 months based on performance and customs permission.
Employment Type
Full Time
Key Skills
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