Manager, Financial Crimes (Sanctions)

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the worlds largest enterprises to the most ambitious startups - use Stripe to accept payments grow their revenue and accelerate new business opportunities. Our mission is to increase the GDP of the internet and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyones reach while doing the most important work of your career.

About the team

The Financial Crimes team plays a critical role in ensuring a healthy financial ecosystem and maintaining trust in Stripes platform. We ensure that prohibited parties cannot utilize our services and identify bad actors engaging in money laundering terrorist financing or other financial crimes. As Stripes user base and global footprint grows dramatically this team is essential for mitigating risk and upholding regulatory compliance directly contributing to Stripes mission of increasing the GDP of the internet safely and responsibly.

What youll do

In this role you will lead a team of Operations Associates dedicated to helping Stripe detect and mitigate financial crime risks. Youll guide your team in conducting investigations which involve reviewing individual Stripe accounts and analyzing large volumes of transactional data. You will support your team to investigate and assess sanctions lists regulations and updates to ensure compliance with global sanctions laws and regulations.

The Sanctions Operations Manager will be an adaptable leader and cultivate the engagement of their team members while guiding them to be the best they can be through feedback coaching mentoring and advocacy within the organization. This means helping to set team goals and using metrics to efficiently measure and guide team performance in pursuit of those goals. To be a fit you will have a strong operations mindset be able to move quickly and be passionate about delivering an incredible user experience.

Responsibilities

• Recruit manage coach and develop a team of in-office Financial Crimes Operations Associates supporting Sanctions investigations
• Collaborate with cross-functional teams including Regional compliance officers Sanctions officer legal risk and operations to ensure adherence to sanctions policies and procedures
• Drive strong operational delivery and process improvement helping to mitigate financial crimes risk while balancing operational efficiency and user impact
• Provide support in training and educating employees on sanctions compliance and best practices
• Assist in the development and enhancement of sanctions compliance policies procedures and systems
• Stay informed about geopolitical developments and their impact on sanctions regulations and compliance
• Build a great culture and ensure team members are happy effective and growing in their career
• Set clear goals and direction and provide regular feedback on team members performance
• Be data-driven in your analysis of performance and in your decision making
• Transmit and foster our values serving as a beacon of Stripes user-centric philosophy and culture of transparency empathy inclusion and empowerment

Who you are

Were looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements you are encouraged to apply. The preferred qualifications are a bonus not a requirement.

Minimum requirements

• 5 years of direct people management experience either in a Financial Crimes Risk Compliance or Operations function
• Expertise in AML Sanctions and/or Due Diligence regulations and best practices
• Ability to partner effectively with internal globally distributed stakeholders
• Operational background including new process launches / improvements and service delivery
• Problem-solving skills and comfort operating without clear guidelines
• Skill and credibility doing the core work of a user facing team with a high bar for quality and a willingness to lead by example
• Excellent written and verbal communication skills in both English and Spanish

Preferred qualifications

• Knowledge of financial crime regulatory frameworks inclusive of BSA Patriot Act OFAC and EU Anti-Money Laundering Directives
• Experience in building and scaling new teams from zero
• Experience operating in a high growth technology company

Required Experience:

Manager