Inside Sales Representative - Power Systems

The goal of the Inside Sales Representative (ISR) is to establish or re-establish qualify and maintain contact with small to medium-sized electrical contractors and customers to increase the sales of Caterpillar Retail products and solutions 200kw. The focus of the ISR will be on clients who are not currently doing business with Ring Power or havent done so in the past 12 months. The ISR may also provide assistance to the territory salesman on an as needed basis for existing customers. Direct mail and other promotional activities may drive customers into the branch or directly to the ISR as well as prospecting over the telephone to non-Dealer customers within the segment.

The ISR will proactively manage an account base of up to 750 accounts in an assigned territory for Retail sales using the telephone as his/her primary tool. Employing a disciplined phone call campaign ISRs will qualify accounts and quote Retails products accordingly and update the customers complete account information and begin to develop and maintain the relationship. The ISR will manage retail customers through the sales cycle including qualifying quoting and follow up as required from customer survey results.

The ISR customers are those who have purchased 0 9 pieces of equipment within the past 12 months where often times the customer may not be aware of Ring Powers capabilities. The Sales goal is to touch these customers a minimum of 12 times per year via the addition direct mail and other promotional campaigns will be utilized with assigned target client and market accounts. Customers span all Power Systems industry types (e.g. commercial residential retail healthcare public Governmental etc.). Some customers may not require Retail Caterpillar products but they can still benefit from Ring Power products product support services and other offerings. These leads will be shared within the Company CRM system accordingly.

Taking into account the diversification of the customer base and that some customers may require contact on either a weekly monthly or semi-annual basis ISRs will strive to maintain a minimum 75 sales calls per week. The ISR will meet with retail customers at the branch as needed.

ISRs will maintain accurate customer account information and opportunity assessments. This allows the targeting of specific customers and or markets for sales and promotions and the tracking of specific account and territory goals.

ISRs will promote all aspects of the Dealership and share sales leads to other salespeople accordingly.

By reviewing specifications and other documents ISRs will determine individual customers needs and provide solutions to meet them.

The ISRis the single point of contact from the Dealerto the customer. The ISRs ability to develop a strong positive relationship with his/her customers and fellow employees (PSSR/Project managers/engine sales reps) is critical to his/her success.

Ongoing process encompassing goal setting and setting attainable monthly and yearly objectives intended to reinforce continuous improvement and achievement toward company goals.

In 1962 Ring Power Corporation became a full-line Caterpillar dealer in North Florida and later expanded its authorized territory to include Central Florida.

Today Ring Power Corporate headquarters in St. Augustine oversees the operations of18 branch locations throughout the state of Floridaincluding large regional facilities in Tampa and Orlando andcrane and forklift sales and service facilities in Pompano and Power also has eight facilities outside of Florida - Rhode Island New Jersey the Carolinas Georgia Texasand California - toserve the needs of other specializedindustries andcustomers.

Ring Power Corporation has become one of the largest Caterpillar dealers in the Southeastern United States through dedication to the mission of customer order to preserve the Customers First reputation that Ring Power was built on we continually train our employees and work closely with our customers to assure complete satisfaction especially after the sale.

Currently more than 1700 employees at26 locations throughout Florida and the United States work hard to provide the highest quality construction equipment backed by responsive professional service and support at every level.

1 to 5 years of experience in Electric Power Equipment Sales Service Sales

PC Skills a must. (Excel Word Access Lotus Notes DBS SalesLink)

Must be able to comprehend speak and write the English language.

Must possess good interpersonal and communication skills.

High School Diploma or related equivalent required.

Bachelors Degree from a four year college or university or related equivalent experience preferred.

Physical Demands of the Position:

Place the corresponding letter next to each category. C Constantly-(6-8 hrs/day) F Frequently-(3-6 hrs/day) O Occasionally-(up to 3 hrs/day) or NA if not applicable. Indicate the appropriate weight where applicable. (ie: Up to 25 lbs. 26-50 lbs. or Over 50 lbs.)

N/A

Climbing

N/A

Balancing

N/A

Stooping

N/A

Kneeling

N/A

Crouching

N/A

Crawling

O

Reaching

F

Standing

F

Sitting

F

Walking

N/A

Feeling

O

Fingering

N/A

Grasping

F

Repetitive Motion

C

Talking

C

Hearing

N/A

Pushing

Up to 25 lbs.

26-50 lbs.

Over 50 lbs.

N/A

Pulling

Up to 25 lbs.

26-50 lbs.

Over 50 lbs.

O

Lifting

Up to 25 lbs.

26-50 lbs.

Over 50 lbs.

Environmental Conditions of the Position:

Place the corresponding letter next to each category. C Constantly-(6-8 hrs/day) F Frequently-(3-6 hrs/day) O Occasionally-(up to 3 hrs/day) or NA if not applicable.

F

The worker is subject to inside environmental conditions: Protection from weather conditions but not necessarily from temperature change.

O

The worker is subject to outside environmental conditions: No effective protection from weather.

F

The worker is subject to both environmental conditions: Activities occur inside and outside.

N/A

The worker is subject to extreme cold: Temperatures below 32 degrees for periods of more than one hour.

O

The worker is subject to extreme heat: Temperatures above 100 degrees for periods of more than one hour.

O

The worker is subject to noise: There is sufficient noise to cause the worker to shout in order to be heard above the ambient noise level.

N/A

The worker is subject to vibration: Exposure to oscillating movements of the extremities of whole body.

O

The worker is subject to hazards: Includes a variety of physical conditions such as proximity to moving mechanical parts electrical current working on scaffolding and high places exposure to heat and exposure to chemicals.

O

The worker is subject to atmospheric conditions: One or more of the following conditions that affect the respiratory system or the skin: Fumes odors dust mists gases or poor ventilation.

O

The worker is subject to oils: There is air and/or skin exposure to oils and other cutting fluids.

N/A

The worker is required to wear respirator.

C

The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work).