Technical Trainer
Technical Trainer
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1 Vacancy
Job Description
Your role
The Technical Trainer plays a key role in designing and implementation of the scalable technical training development and enablement solutions aligned with DLR talent strategies aimed at ensuring competency of its personnel and availability of critical skills within the business.
You will act as the trusted adviser to the business to ensure consistent approach to enhancement of the technical capability in the sub-region.
The ideal candidate will have extensive engineering experience in data centre operations a deep understanding of data centre technologies and a passion for sharing knowledge and skills as well as mentoring others.
Key responsibilities:
1. Training Program Development:
- Lead on design and development of comprehensive training programs and materials specific to data centre services (e.g. manuals online modulesvideos).
- Collaborate with data centre experts and other stakeholders to ensure the relevance and suitability of the content.
- Manage activities to customize training programs to meet the specific needs of different roles within the data centre environment.
2. Delivery of Training Solutions:
- Manage effective delivery of training solutions training delivery in accordance with the key training principles to ensure utilisation of appropriate techniques and methods for achieving learning outcomes.
- Manage the effective utilisation of internal training resources and take the lead on the collaboration with external providers where necessary and deliver training programmes
3. Programmes evaluation:
- Assess the effectiveness of training solutions and make necessary adjustments and improvements as required through evaluations tests and feedback.
4. Continuous Improvement:
- Identify opportunities for improving training processes and materials related to data centre services.
- Participate in professional development activities to enhance training skills and technical knowledge.
- Engage with the data centre and training community to stay informed about best practices.
5. New hires/ traineeship pathways and programmes:
- Take a lead role to plan formulate and ensure the implementation of trainees/ apprenticeships and new hire training programmes
What youll need
- Engineering qualification preferably electrical
- Proficiency in data centre technologies. Strong understanding of data centre infrastructure management and best practices.
- Experience in a similar role i.e. training coaching/ mentoring etc. is advantageous for this position
- Excellent presentation and instructional skills. Experience with e-learning platforms and training software. (not essential but will be advantageous)
- Strong verbal and written communication skills. Ability to explain complex technical concepts in simple terms.
- Interpersonal Skills: Strong interpersonal skills with the ability to engage and motivate learners.
- Problem-solving skills with the ability to troubleshoot technical issues related to data centre operations.
A bit about us
Digital Realty brings companies and data together by delivering the full spectrum of data center colocation and interconnection solutions. PlatformDIGITAL the companys global data center platform provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300 facilities in 50 metros across 25 countries on six continents. To learn more about Digital Realty please visit or follow us on LinkedIn and Twitter.
What we can offer you
Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. Join us and youll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team youll get to work with people from different business areas challenge the way we do things and put your ideas into action. Well also give you plenty of development opportunities so you can build a rewarding and successful career with us. This is an exciting time to join our business so apply now and make your mark on our future.
Employment Type
Full-Time
