Direct End Client: State of North Carolina
Job Title: IT Trainer
Duration: 12 Months
Location: Hybrid (Dix Campus Raleigh NC 27603)
Position Type: Contract
Interview Type: Web Cam
Requirement ID: SNCLMS016SB
Position ID: DHB - Training and Support Specialist (764016)
Note: No travel is required. This is a Monday-Friday 8-5 position. Hybrid model: the client will require 8 days per month onsite.
Description:
DHHS Division of Health Benefits requires the services of a Training and Support Specialist to support DHB Operations and the Organizational Development Team.
Responsibilities:
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The Training and Support Specialist supports organizational initiatives and coordinates across our business units. Requirement-gathering skills will allow this position to coordinate with various stakeholders to gather specifications for content development. Project management skills will allow this position to communicate expectations and track progress updates across various business units.
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Strong writing skills and the ability to draft resources to support employee learning tips and educational resources for employees such as SOPs and job aids is essential. Good research skills. Instructional design and technical knowledge a must. This position will facilitate and support live virtual meetings and events. Strong presentation communication and collaboration skills are needed.
Required/Desired Skills:
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Experience in curriculum design and developing training materials for adult learners Required 3 Years
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Understands the NC Medicaid Program that drive the efforts of the county regional and state staff who administer those programs. Highly desired 3 Years
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Strong content development skills needed. Required 3 Years
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Instructional design and technical knowledge needed Required 3 Years
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Adobe Articulate 360 Required
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Experience with adult learning practices principles and procedures in classroom and on-line presentations Highly desired
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This position will support live virtual meetings and events. Strong presentation communication and collaboration skills. Required 3 Years
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Preferred tools: Adobe Articulate & Camtasia MS Teams Microsoft products Webex Required.
V Group Inc. is a NJ-based IT Services and Products Company with its business strategically categorized in various Business Units including Public Sector Enterprise Solutions Professional Services Ecommerce Projects and Products. Within Public Sector business unit we cater IT Professional Services to Federal State and Local. We have multiple awards/ contracts with 30 states including but not limited to NY CA FL GA MD MI NC OH OR CO CT TN PA TX VA NM VT and WA.
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