T&T | ET&P | SCNO | Consultant | DMS - OEM Platforms | Bengaluru
T&T | ET&P | SCNO | Consultant | DMS - OEM Platforms | Bengaluru
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Job Description
Your potential unleashed.
Indias impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realise your potential amongst cutting edge leaders and organisations shaping the future of the region and indeed the world beyond.
At Deloitte your whole self to work every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate innovate grow and make an impact that matters.
The team
Enterprise technology has to do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of innovation and long-term growth.Learn more about ET&P
Your work profile
Job Title: CONTACT PLM Support Engineer
Location: Bangalore
Experience: 3-6 years
Mode: Work From Office
Job Summary:
We are seeking a skilled CONTACT PLM Support Engineer with 3 to 6 years of experience to provide expert-level support and administration for CONTACT PLM systems. The role involves managing system performance troubleshooting issues and ensuring adherence to SLAs through a structured support matrix to deliver reliable and efficient PLM services.
Key Responsibilities:
Provide L1/L2 support for CONTACT PLM platform issues including troubleshooting root cause analysis and resolution.
Collaborate with development and infrastructure teams to escalate and resolve complex technical issues.
Monitor system health performance and implement preventive maintenance to reduce downtime.
Assist in the configuration customization and integration of CONTACT PLM modules as per business needs.
Document issues resolutions and maintain knowledge base articles for end-users and support teams.
Conduct training sessions and support end-users to enhance their understanding and usage of CONTACT PLM.
Participate in software upgrades patch deployments and testing to ensure system stability.
Stay updated on new features industry trends and best practices related to PLM systems.
Required Skills & Qualifications:
Strong knowledge of PLM concepts workflows and business processes.
Bachelors degree in Engineering Computer Science or related field.
Proficiency in troubleshooting application and database issues related to PLM software.
Excellent communication and interpersonal skills for collaborating with technical teams and end-users.
Ability to work under pressure and manage multiple support requests effectively.
Maintain transparency by documenting ticket progress and compliance with SLAs in the tracking system.
Strong analytical and problem-solving skills.
Proficient in troubleshooting server database (Oracle/SQL Server) and client issues.
Ability to work independently and as part of a team in a fast-paced environment.
How youll grow
Connect for impact
Our exceptional team of professionals across the globe are solving some of the worlds most complex business problems as well as directly supporting our communities the planet and each other. Know more in our Global Impact Report and our India Impact Report.
Empower to lead
You can be a leader irrespective of your career level. Our colleagues are characterised by their ability to inspire support and provide opportunities for people to deliver their best and grow both as professionals and human beings. Know more about Deloitte and our One Young World partnership.
Inclusion for all
At Deloitte people are valued and respected for who they are and are trusted to add value to their clients teams and communities in a way that reflects their own unique capabilities. Know more about everyday steps that you can take to be more inclusive. At Deloitte we believe in the unique skills attitude and potential each and every one of us brings to the table to make an impact that matters.
Drive your career
At Deloitte you are encouraged to take ownership of your career. We recognise there is no one size fits all career path and global cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte.
Everyones welcome entrust your happiness to us
Our workspaces and initiatives are geared towards your 360-degree happiness. This includes specific needs you may have in terms of accessibility flexibility safety and security and caregiving. Heres a glimpse of things that are in store for you.
Interview tips
We want job seekers exploring opportunities at Deloitte to feel prepared confident and comfortable. To help you with your interview we suggest that you do your research know some background about the organisation and the business area youre applying to. Check out recruiting tips from Deloitte professionals.
Required Experience:
Contract
Employment Type
Full Time
