Program Manager - Reimbursement, Fulfillment by Amazon Mexico
Program Manager - Reimbursement, Fulfillment by Amazon Mexico
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Salary Not Disclosed
1 Vacancy
Job Description
As a Program Manager in the FBA Reimbursements team you will own the measurement and reporting framework that monitors reimbursement performance and business impact. Our teams mission is to ensure transparency and efficiency in FBA reimbursement processes through detailed analytics and project tracking. FBA is a cornerstone program within Amazon Mexico and this role offers the opportunity to influence key business decisions through data-driven insights. Youll maintain dashboards tracking reimbursement trends monitor program health metrics and coordinate cross-functional projects aimed at improving reimbursement accuracy and efficiency.
You will develop and maintain measurement frameworks to track reimbursement impact partner with business teams to identify improvement opportunities and manage projects that enhance process efficiency. This position requires strong analytical skills to synthesize complex data create actionable insights and build measurement systems that provide visibility into both seller experience and business performance.
Key job responsibilities
- Drive Analytics Framework: Design and maintain comprehensive measurement systems to track FBA reimbursement metrics business impact and seller experience indicators across the Mexico marketplace.
- Track Project Portfolio: Coordinate and monitor cross-functional initiatives aimed at improving reimbursement processes. Maintain project documentation and track implementation milestones.
- Analyze Business Impact: Synthesize complex reimbursement data to identify trends assess financial impact and generate actionable insights for business stakeholdersDevelop Business Intelligence:
- Build and maintain reporting tools that provide visibility into reimbursement patterns root causes and improvement opportunities
- Ensure Data Quality: Validate data accuracy and maintain documentation of measurement methodologies and business rules
- Bachelors degree or equivalent
- 2 years of program or project management experience
- Experience in a highly analytical results-oriented environment with cross functional interactions
- Knowledge of SQL
- Knowledge of Excel at an intermediate level (e.g. pivot tables & charts multiple criteria lookups nested logical/IF formulas data cleansing array formulas etc.)
- Speak write and read fluently in English
- Knowledge of Lean principles and DMAIC methodology
- Experience in MS Access and SQL
- Experience in requirement gathering and ability to write clear and detailed requirement document
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Employment Type
Full-Time
