drjobs Network Planning Program Manager, Amazon Fulfillment Experience

Network Planning Program Manager, Amazon Fulfillment Experience

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1 Vacancy
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Job Location drjobs

Mexico City - Mexico

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

As a Network Design PM you will focus on designing challenging and optimizing our fulfillment network to ensure efficient cost-effective and customer-centric delivery solutions. The Network Design PM plays a crucial role in designing and evolving the companys fulfillment network strategy to meet growing business demands and customer expectations. This position sits at the intersection of technology operations and customer experience requiring a strategic mindset to optimize the entire fulfillment ecosystem.

Key job responsibilities
- Lead strategic initiatives to enhance fulfillment network design and performance.
- Analyze data to identify bottlenecks and optimization opportunities in the fulfillment network focused on customer experience delivery speed and cost.
- Develop product roadmaps for network design solutions and innovations.
- Collaborate with operations business and logistics teams to implement improvements.
- Define and track key performance metrics (KPIs) for network efficiency.
- Create and maintain documentation for network design processes and standards.
- Drive continuous improvement in delivery speed accuracy and cost efficiency.

A day in the life
A day in the life of a Network Design PM might include but it is not limited to:
- Review overnight network performance metrics.
- Check for any critical escalations or system issues.
- Lead network design initiatives with multiple stakeholders.
- Present network expansion proposals to senior leadership.
- Discuss ROI projections and implementation timeline for network changes.
- Track and solve inquiries from other stakeholders regarding network design speed coverage and performance initiatives.

About the team
We are the Fulfillment Experience team! Fulfillment Experience (FX) performs a centralized function supporting the MX Operations with data plans and required systems set up taking care of the full flow of a customer order. FX teams responsibilities scope covers: Network Strategic Design Network Transportation Planning Program Management and External Fulfillment (EF)/Reverse Logistics Operations. Our goal is to develop a supply chain network that delivers customer orders in time at the fastest lowest cost and most reliable way.

- 3 years of program or project management experience
- 3 years of working cross functionally with tech and non-tech teams experience
- 3 years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelors degree
- Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements
- Speak write and read fluently in English

- 3 years of driving end to end delivery and communicating results to senior leadership experience
- 3 years of driving process improvements experience
- Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
- Experience building processes project management and schedules

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.


Required Experience:

Manager

Employment Type

Full-Time

About Company

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