Credit and Collections Analyst
Credit and Collections Analyst
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Job Description
Were the worlds leading data insights and consulting company; we shape the brands of tomorrow by better understanding people everywhere.
Our Functions teams are right at the centre of our business making sure we can always get better every day. Supporting the business with things like Marketing Human Resources Finance Legal and Technology our Functions colleagues are skilled professionals whose role it is to ensure we continue to become an indispensable partner to brands everywhere.
Job Details
Why this job is important
As a Credit and Collections Analyst you will report directly to the Accounts Receivable Manager. Your main responsibilities will include evaluating clients account statements and financial transactions analysing their credit scores and creating payment plans for outstanding debts.
What youll be doing
- Monitor and Oversee:Support the Collections Manager in monitoring and overseeing the performance of the 3rd party Collections team ensuring compliance with credit and collection policies processes and Service Level Agreements (SLAs).
- Dispute Resolution:Assist the 3rd party Collections team in resolving disputes with customers by identifying root causes and implementing prevention plans and strategies.
- Reporting and Analytics:Review and prepare Aging Reports and Analytics and analyse Customer Performance Indicators (CPIs) and Key Performance Indicators (KPIs).
- Risk Management:Provide data to the Risk Manager team on potential provisions.
- Stakeholder Management:Support external and internal audits.
The skills & experience needed as Credit and Collections Analyst
- Educational Background:Degree in Management Accounting Business Administration or equivalent.
- Experience:Proven experience in Credit Controls and Risk Management processes.
- Skills:Strong financial analytical communication and project management skills. Proficiency in Microsoft applications (Word PowerPoint Excel Outlook) and knowledge of ERP systems processes and workflow technology.
- Attributes:Detail-oriented proactive and able to use your own initiative. Willingness to work flexibly across geographic time zones during peak periods such as period end.
- Language:Fluent English speaker.
Whats in it for you
- Flexible hybrid working
- Up to 25 days off plus your birthday off and two days paid for volunteering
- Meal card and flexible benefits where you are allocated funds to spend on a variety of benefits such as transport cost education related and more
#LI-SU1 #LI-Hybrid
Country
PortugalWhy join Kantar
We shape the brands of tomorrow by better understanding people everywhere. By understanding people we can understand what drives their decisions actions and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology we can help brands find concrete insights that will help them succeed in our fast-paced ever shifting world.
And because we know people we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office we understand no one size fits all; our approach is flexible to ensure everybody feels included accepted and that we can win together. Were dedicated to creating an inclusive culture and value the diversity of our people clients suppliers and communities and we encourage applications from all backgrounds and sections of society. Even if you feel like youre not an exact match wed love to receive your application and talk to you about this job or others at Kantar.
Required Experience:
IC
Employment Type
Full-Time
