Responsibilities:
Social Media Strategy and Execution
- Demonstrate comprehensive understanding and proficiency in social media platforms (including but not limited to Meta TikTok and LinkedIn) for both organic and paid strategies.
- Craft and execute full-funnel social media marketing strategies tailored to clients objectives.
- Exhibit skills in evaluating and refining proposed campaigns within plans in addition to approving media plans and supporting team members in campaign setup and optimization.
- Conduct AB testing and optimize social media ad campaigns to enhance performance.
- Collaborate with cross-functional teams to align campaign strategies and execution.
- Utilize analytics tools to interpret data and provide actionable insights for improved decision-making.
- Manage and present comprehensive reports using analytics platforms like Google Data Studio.
- Stay abreast of industry trends best practices and advancements in social media marketing techniques; sharing insights with the team and understanding how they can be applied to clients strategy.
- Conduct market research specifically related to social media trends and audience behavior.
Leadership and Team Enablement
- Provide leadership and enablement for team members including coaching mentoring and training in social media marketing.
- Facilitate professional development opportunities and initiatives to enhance team members skills and capabilities in social media management.
- Conduct pulse checks on the team and individual team members; addressing concerns and providing support as needed.
- Foster a collaborative and growth-oriented team culture promoting continuous learning and improvement.
- Identify and implement process improvements to enhance team efficiency and effectiveness.
- Escalate team concerns to higher management and provide viable solutions in times of conflict.
- Onboard new team members to the Social Media team as well as onboarding and mentoring team on various Social Media engagements.
- Represent the Social Media team to external parties such as clients and agency partners.
Pitches and Presentations:
- Thorough understanding of pitch briefs discerning client needs and adeptly translating them into effective social media strategies.
- Provide expertise and guidance during pitch presentations offering strategic insights in social media marketing based on the needs of clients.
- Prepare and manage the team for pitch dates and presentations ensuring readiness and effectiveness.
- Actively participate in strategy and creative ideation for clients pitches and projects leveraging social media expertise.
- Present ideas effectively ensuring clear communication and understanding among stakeholders.
Industry Knowledge
- Stay informed about market developments and opportunities within the advertising digital creative technology marketing and consulting industries.
- Keep abreast of digital marketing techniques and trends to inform strategy and decision-making.
- Share industry knowledge openly and regularly with the team to foster continuous learning and improvement.
Requirements:
- Strong interpersonal and public relations skills essential for effective client communication and collaboration.
- Analytical mindset with a focus on data-driven decision-making in social media marketing.
- Excellent verbal and written communication skills especially in presenting social media strategies and insights both to internal teams and external parties.
- Exceptional organizational skills proficient in digital collaboration tools like Google Drive.
- Proactive team player with an entrepreneurial spirit capable of taking initiative in social media campaign planning and execution.
- Passionate about delivering exceptional customer experiences through social media channels.
- Familiarity with Google Suite products particularly Google Sheets.
- Demonstrates responsibility initiative and a continuous growth mindset in the field of social media marketing.
- Proficiency in team management and conflict resolution ensuring smooth collaboration and project execution.
- Demonstrates the ability to maintain positive relationships with coworkers fostering a collaborative and approachable attitude.
- Leadership experience or a willingness to lead and enable team members in social media marketing practices.
Required Experience:
Manager