Career Fair, Friday, September 5th, Customer Service Representatives
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Job Location:
McAllen, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
22-08-2025
Vacancies:
1 Vacancy
Job Summary
Location(s)
McAllen TexasDetails
Kemper Corporation
Career Fair
Friday September 5 2025 9:00 am to 4:00 pm
900 E Laurel Ave.
McAllen TX 78501
Kemper is one of the nations leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture valuable opportunities for personal development and professional challenge and a healthy work-life balance can be highly motivating and productive.
Kempers products and services are making a real difference to our customers who have unique and evolving needs. By joining our team you are helping to provide an experience to our stakeholders that delivers on our promises.
We are looking for dedicated caring bilingual (Spanish/English) professionals who would like to assist our clients (agencies and customers) with questions and changes to their insurance policy. We also offer hours that work for you!
Our contact center is open from 8:00am to 8:00pm CST with rotating Saturdays 8:00am to 5:00pm approximately every 3 weeks.
This position will be working CST hours.
Training will last 6 to 8 weeks Monday Friday 9:00am to 5:30pm CST.
Position Responsibilities:
- Employee will review all policy information to determine if the risk meets the companys underwritingguidelines and processes.
- Serves as the primary contact point for insureds agents and lien holders for policy related inquiries.
- Provides Superior Customer Service and offers solutions and/or options within Company guidelines.
- You may be asked to periodically attend office-based training or meetings as needed.
Position Qualifications:
- High school diploma or GED.
- 6 months previous customer service experience required. Call Center and/or insurance-related experience preferred.
- Fluent Spanish/English communication skills preferred pleasant telephone demeanor and multitasking skills required.
- PC experience with 3000 KSH or 25 WPM with an error ratio of less than 5% required.
- Successfully completes all required new hire training as per Departmental guidelines.
- This selected candidate will be required to work in our McAllen TX office location.
Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. Kemper is focused on expanding our Diversity Equity and Inclusion efforts to align with our vision mission and guiding principles.
Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.
Kemper will never request personal information such as your social security number or banking information via text or Kemper does not use external messaging applications like WireApp or Skype to communicate with you receive such a message delete it.
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
The Kemper family of companies is one of the nation’s leading insurers. With approximately $13 billion in assets, Kemper is improving the world of insurance by offering personalized solutions for individuals, families and businesses.
