W2 - Systems Engineer I (Telecommunications Administrator, PBX, VoIP phone numbers) - Remote in WI
W2 - Systems Engineer I (Telecommunications Administrator, PBX, VoIP phone numbers) - Remote in WI
Posted on :
21-08-2025
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1 Vacancy
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Job Description
Description:
WISCONSIN ONLY POSTING:
POSTING IS FOR WISCONSIN BASED CANDIDATES ONLY (OR THOSE WILLING TO RELOCATE TO WISCONSIN WITHIN 30 DAYS OF THE START DATE). Candidates that are NOT located IN WISCONSIN or NOT willing TO RELOCATE within that timeframe will NOT be considered and should not be submitted.
ALL WORK MUST BE DONE IN WISCONSIN
POSTING IS FOR WISCONSIN BASED CANDIDATES ONLY (OR THOSE WILLING TO RELOCATE TO WISCONSIN WITHIN 30 DAYS OF THE START DATE). Candidates that are NOT located IN WISCONSIN or NOT willing TO RELOCATE within that timeframe will NOT be considered and should not be submitted.
ALL WORK MUST BE DONE IN WISCONSIN
The client is looking for ONE (1) Systems Engineer I - Telecommunications Administrator
Will close to submissions on 8/27/2025 at 4:00PM CST.
Top Skills:
- Demonstrated Telecommunications provider services support and vendor management. EX providers: ATT US Cellular Lumen etc. (8 years)
- Experience in provisioning a PBX. (5 years)
- Demonstrated skills in telecommunications asset management and billing reconciliation. (8 years)
- Experience in managing Call Center software distributing and managing VoIP phone numbers. (8 years)
INTERVIEW NOTES: PLEASE NOTE: A real-time screenshot photo of the candidate MUST be uploaded to candidates bid upon confirming the interview. Please see DCF Realtime Photo Requirement & Instructions document in the Attachments section of this posting for details.
An in-person interview may be required before a final hire is made. The hiring manager has discretion to allow phone or video interviews at any point during the process.
Interviews will be set up shortly after the posting close date.
MUST provide three (3) business references for the interview. (One reference must be a supervisory level.)
An in-person interview may be required before a final hire is made. The hiring manager has discretion to allow phone or video interviews at any point during the process.
Interviews will be set up shortly after the posting close date.
MUST provide three (3) business references for the interview. (One reference must be a supervisory level.)
IMPORTANT NOTES:
Candidate MUST be physically located in the United States. International candidates/phone numbers will not be accepted.
Candidate must follow ALL DCF work rules
Candidate must be available to perform all work during the Central Standard Time (CST) business hours 9:00 am 3 pm (or CST hours as defined by the hiring manager)
Candidate will be required to provide their own equipment for this position (See job description for required specifications.)
Candidate MUST be physically located in the United States. International candidates/phone numbers will not be accepted.
Candidate must follow ALL DCF work rules
Candidate must be available to perform all work during the Central Standard Time (CST) business hours 9:00 am 3 pm (or CST hours as defined by the hiring manager)
Candidate will be required to provide their own equipment for this position (See job description for required specifications.)
Interview process: Over zoom for the 1st round interview. 2nd round also zoom only unless candidate is very close Madison area and able to make it. the hiring managers preference is to hire someone who is local to Wisconsin for this type of position.
Duration: 6/30/2026 with the potential to extend for an additional term(s)
Candidate MUST be a WI resident or willing to relocate to WI prior to starting the role at their own expense. Local candidates preferred.
This position is currently remote. However position status is subject to change. (90% remote 10% onsite as needed) Onsite work is not likely but candidate should be prepared to come onsite if required.
Project details:
The Telecommunication Specialist will function as a high-level technical support resource in VoIP telecommunications phone numbers mobile device management and dial plans. The position will require analysis and design for Call trees or call centers for internal communications. This person will manage the agency telecommunications data and look to improve process and procedures through
redundancy or automation where appropriate. The candidate must have experience in VoIP communications telephony configuration and testing validation administration support monitoring and maintenance for telecom infrastructure including the development of process documentation.
The Telecommunication Specialist will function as a high-level technical support resource in VoIP telecommunications phone numbers mobile device management and dial plans. The position will require analysis and design for Call trees or call centers for internal communications. This person will manage the agency telecommunications data and look to improve process and procedures through
redundancy or automation where appropriate. The candidate must have experience in VoIP communications telephony configuration and testing validation administration support monitoring and maintenance for telecom infrastructure including the development of process documentation.
List any special qualifications & years of experience:
Qualification
Experience
Call Tracing Software
8 years
Telecommunication Infrastructure and Service Inventories
5 years
Telecommunications bill payment systems
8 years
Telecommunications rates and billing systems
8 years
Telecommunications systems and services
5 years
Template and instructions development
5 years
Customer Service
8 years
Oral Communication
8 years
Written Communication
8 years
LAN
5 years
Telecommunication: Design and configure of ACD VolP and IVR systems
5 years
Telecommunications
8 years
Video Conferencing
3 years
Vo/lP Networks
5 years
Wide Area Networks (WAN)
5 years
Wireless - Cellular
8 years
Wireless - Data
5 years
Wireless - Mobile
5 years
Work with vendor to resolve hardware and software problems
5 years
Additional Details:
Weekend coverage: Occasionally maybe once a quarter related to VOIP reboots that we typically do on Sunday morning.
Weekend coverage: Occasionally maybe once a quarter related to VOIP reboots that we typically do on Sunday morning.
Pay rate: $33/hr on W2.
Employment Type
Full-time
Key Skills
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