Systems Administrator
Systems Administrator
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Job Description
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors including social media e-commerce gaming streaming media food delivery ride-sharing HiTech FinTech and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45000 employees globally. Presently we have a presence in twenty-three locations across twelve countries which include the Philippines India and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion exploring new technologies being ready to handle any challenge at a moments notice and mastering consistency in an ever-changing world.
What We Offer: At TaskUs we prioritize our employees well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established including Total Rewards Wellness HR and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover we actively encourage internal mobility and professional growth at all stages of an employees career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
Systems Administrator
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors including social media e-commerce gaming streaming media food delivery ride-sharing HiTech FinTech and HealthTech.
TaskUs People First culture has grown the company to have approximately 45K employees worldwide. We are currently in twenty-three locations across twelve countries including the Philippines India and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion exploring new technologies being ready to handle any challenge at a moments notice and mastering consistency in an ever-changing world.
What We Offer: TaskUs provides world-class benefit packages with competitive industry salaries to all its employees. With well-developed departments such as Total Rewards Wellness HR and Diversity we continuously thrive in supporting a People First culture. We are known for our inclusiveness and community impact. We also promote internal mobility and professional development at every step of an employees career within TaskUs. Come be part of TaskUs that supports People First by applying today!
What can you expect in a Systems Administrator role with TaskUs:
The ideal SysAdmin is a technically hands-on security-minded and process-oriented systems engineer with strong experience in Azure ProSeries or mission-critical applications and automation capable of owning infrastructure operations end-to-end and serving as a linchpin in the organizations cloud and tax processing ecosystems.
Key Responsibilities:
System Monitoring & Troubleshooting: Keep a close watch on system health perform troubleshooting and handle incidents as necessary. Validate alerts and involve the appropriate IT technicians for further investigation. Your role is critical in identifying and resolving issues promptly.
Routine Maintenance: Carry out regular health checks beyond automated monitoring to swiftly detect and address service-affecting issues. Handle server storage and database backups and ensure proper offsite storage and disaster recovery procedures are in place.
Documentation & Reporting: Maintain comprehensive records of all activities and generate periodic performance reports. Provide detailed metrics to management both internal and customer-facing as requested.
Incident & Change Management: Execute established procedures for event incident and change management. Follow escalation procedures and troubleshooting processes while fostering a collaborative and respectful team environment.
24/7 Flexibility: Be prepared to manage these responsibilities around the clock ensuring seamless support and maintenance at all times.
Required Qualifications:
57 years of total experience in system administration and hybrid cloud environments (mid to senior level).
Proven experience with:
Azure infrastructure management including Virtual Machines Virtual Desktop Infrastructure (VDI) and network services.
Microsoft 365 administration Exchange Online Teams SharePoint and security policies.
Active Directory (on-prem & Azure Entra ID) with hands-on experience in identity lifecycle management group policies and SSO.
Strong background in business-critical software support (ideally financial/tax/accounting systems).
Can start ASAP or within 30 days.
Technical Skills:
Deep expertise in PowerShell scripting for automation of routine tasks (user provisioning system monitoring etc.).
Comfortable working with Infrastructure-as-Code tools (Terraform or Azure Resource Manager templates) is a plus.
Familiarity with cloud monitoring and alerting tools (Azure Monitor Sentinel).
Knowledge of networking concepts (firewall VPN VLAN DNS DHCP).
Strong understanding of security best practices and ability to work closely with security teams to enforce policies.
Mindset & Soft Skills:
Detail-oriented and proactive does not wait for things to break; maintains a preventative maintenance approach.
Problem-solver under pressure can diagnose critical issues rapidly especially during tax season or peak workload times.
Collaborative communicator capable of working across multiple teams (security data/AI and helpdesk) with clear and non-technical explanations.
Documentation-focused committed to building and maintaining knowledge base for ProSeries infrastructure diagrams and incident playbooks.
Strong project management skills to lead initiatives like ProSeries migration Azure improvements or VDI expansions.
Experience working in fast-paced compliance-heavy environments (financial services accounting legal etc.) is a strong advantage.
Cultural Fit:
Comfortable working in entrepreneurial and high-growth environments where ownership mentality is expected.
Appreciates structure but embraces flexibility helps establish best practices and
processes where gaps exist.
Willing to mentor junior support staff and IT associates helping to uplift the overall IT team capability.
Education / Certifications:
Bachelors degree in a technical field (e.g. Computer Science Data Science) or equivalent professional experience.
Microsoft Certified: Azure Administrator Associate (AZ-104).
Microsoft 365 Certified: Modern Desktop Administrator Associate.
Work Location / Work Schedule / Travel:
TaskUs PH
Shifting Work Schedule
Mostly WFH - Onsite as needed
How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds demographics and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process please let us know.
We invite you to explore all TaskUs career opportunities and apply through the provided URL We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds demographics and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process please let us know.
We invite you to explore all TaskUs career opportunities and apply through the provided URL Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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