Customer Success Manager / Account Manager

Location: Marietta GA (Hybrid 2 3 days onsite remainder remote)
Company: Agile Staffing Groups (A Disability-Owned Staffing Company)
Employment Type: Full-Time Entry-Level Friendly

Agile Staffing Groups is a disability-owned staffing company committed to creating inclusive opportunities for individuals from all walks of life. We specialize in IT services and IT staffing working with leading organizations across industries to provide quality talent and workforce solutions. At Agile we dont just fill jobs we build careers and foster long-term partnerships.

We encourage women returning to the workforce and individuals with disabilities to apply. Candidates with no prior staffing experience can apply. Training and mentorship will be provided to set you up for success

We are seeking a Customer Success Manager / Account Manager to join our growing team in Marietta GA. This role is designed for motivated individuals including freshers who are eager to learn the staffing industry build client relationships and grow into a business development professional.

You will begin by learning the fundamentals of IT staffing and customer management gradually taking on more responsibilities as you develop your skills.

• Starting Pay: $15/hour

• After 3 Months: 20% pay increase placement incentives

• After 9 Months: Opportunity to transition into New Business Development with significant bonus potential

• Other Perks:

  • Paid training and mentorship

  • Hybrid work model (flexibility to work from home and office)

  • Inclusive supportive and growth-oriented culture

• Gain a strong understanding of the IT staffing industry company services and client needs

• Assist with writing job descriptions and posting openings on relevant platforms

• Support basic recruitment activities (sourcing screening resumes scheduling interviews)

• Learn how to engage with hiring managers and understand client requirements

• Shadow senior account managers to understand customer relationship management best practices

• Develop communication and negotiation skills within a professional setting

• Build and maintain strong relationships with existing client accounts

• Ensure customer satisfaction through proactive communication and timely issue resolution

• Act as a point of contact for clients ensuring their staffing needs are met effectively

• Collaborate with recruitment team to ensure successful candidate placements

• Track performance metrics and provide regular updates to leadership

• Contribute to business growth by identifying opportunities for additional services

• Generate new business opportunities through outreach and networking

• Present Agile Staffing Groups services to prospective clients

• Negotiate contracts and terms while ensuring win-win partnerships

• Drive revenue growth while earning competitive performance-based bonuses

• Freshers / Entry-level candidates welcome no prior staffing experience required

• Strongly encourage women and individuals with disabilities to apply

• Passion for building relationships and helping clients succeed

• Excellent verbal and written communication skills

• Strong organizational skills with attention to detail

• Curiosity to learn adapt and grow in a fast-paced environment

• Basic knowledge of IT (not mandatory but preferred)

• High level of professionalism and work ethic

• Be part of a disability-owned diversity-driven company where inclusivity is at the heart of everything we do

• Clear career path from training account management business development

• Competitive pay growth with attractive bonuses and incentives

• Mentorship and training tailored to help you succeed

• Hybrid flexibility to balance work and personal life

• Make a real impact by helping people find meaningful careers