Job Description
Commercial Lines Account Manager
Position Overview
Seeking an experienced Commercial Lines Account Manager to join a growing team. This role is responsible for managing client relationships servicing a diverse book of business and ensuring clients receive timely and professional support. The ideal candidate is detail-oriented proactive and able to handle accounts from start to finish.
Responsibilities
- Manage a book of commercial lines accounts including new business renewals endorsements audits claims and policy changes.
- Provide exceptional customer service by responding to client inquiries and offering coverage recommendations.
- Collaborate with producers and colleagues to support client needs and contribute to new business opportunities.
- Review policies certificates and related documentation for accuracy and communicate effectively with clients.
- Stay current on industry trends products and regulations to ensure clients receive the most appropriate coverage solutions.
- Assist with claims support and follow-up with carriers as needed.
Qualifications
- Holds an active P&C (Property and Casualty) insurance license.
- Several years of experience in commercial lines account management within an agency or brokerage setting.
- Strong organizational time management and communication skills.
- Proficiency with agency management software and Microsoft Office Suite.
- Ability to work independently while contributing to a collaborative team environment.
- Completion of 2 years of college coursework or possession of an industry-specific designation is preferred.
- Prior client service experience preferred.
Disclaimer: Please note that this job description may not cover all duties responsibilities or aspects of the role and it is subject to modification at the employers discretion.
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Required Experience:
Manager