Senior Billing Specialist

Mandaluyong - Philippines

Monthly Salary: Not Disclosed

Posted on: 21-08-2025

Vacancies: 1 Vacancy

Job Summary

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate grow and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment empowering our employees to be their authentic selves.

Key Responsibilities:

Prepare and process dailybillings to ensure client invoices are accurate consistent with contractual requirements and issued on a timely basis
Research and resolvebilling credit and accounts receivable issues
Review and reconcile account balances in Accounts Receivable
Interface with internal customer service and support organizations on customer inquiries
Assess currentbillingoperations offer recommendations for improvement and assist with implementing new processes
Collaborate with team members in AP and AR to assist with ad-hoc projects and miscellaneous tasks

Key Skills:

3-5 yearsbillingexperience
SaaS/Software/Technology Experience
Complex Contract Review
Proficient in MS Office namely Excel
Solid understanding ofbillingandfinancial concepts
Strong analytical and problem-solving skills
Excellent oral written and interpersonal communications
Able to work in stressful situations withfirm deadlines
High degree of accuracy and attention to detail
Capable of making timely independent decisions
NetSuite and experience a huge plus
Extremely detail oriented with a keen eye for spotting errors and discrepancies
Knowledgeable and experienced with processing verifying balancing and adjusting basic and complex transactions
Technically savvy advanced in Microsoft Excel
College degree or equivalent work experience

Company Benefits

Company stocks
Annual merit increase based on performance
15% night shift differential pay
Paid Leave with Cash Conversion
HMO with free dependents
Retirement Plan
Life Insurance
While on work from home setup: Internet and meal allowance are provided
Employee Assistance Program for mental and social well-being
Government-mandated Benefits (SSS PhilHealth PagIBIG 13^thmonth pay Solo parent leave Special leave for women)

Select one:#LI-Remote #LI-JM2

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds perspectives and skills. The more inclusive we are the better we are. Five9 is an equal opportunity employer.

View our privacy policy including our privacy notice to California residents here: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

Required Experience:

Senior IC

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate grow and thrive while enjoying the journ...