Required Qualifications:
College diploma or equivalent relevant work experience
Strong interpersonal verbal and written communication skills.
Ability to work independently with minimal supervision and as a great teammate
Demonstrated decision-making skills and the ability to respond constructively to challenges
Self-starter with excellent initiative resilience and adaptability in a fast-paced environment
Exceptional organizational skills and keen attention to detail with a focus on excellent customer service
Multi-task and prioritize daily to maintain workload and to address urgent/rush cases
Preferred Qualifications:
Good knowledge of Excel
Ability to develop new skillsets and learn new software/system applications quickly
Consistently meet or exceed productivity quality and service standard objectives
The versatility to do many different types of work within the business area
When you join our team:
Well empower you to learn and grow the career you want
Well recognize and support you in a flexible environment where well-being and inclusion are more than just words
As part of our global team well support you in shaping the future you want to see
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Working Arrangement
Required Experience:
IC
Manulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.