Product Manager â Roaming
Product Manager â Roaming
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Job Description
Job description
Join a fast-growing listed company with a purpose! Fastned owns and operates a network of 300 fast charging stations across Europe allowing electric vehicle drivers to charge their cars with 100% green energy in just 15 minutes. Our goal is a European network of 1000 fast charging stations in prime locations where all-electric vehicles can charge with renewable energy from the sun and wind. We have recently been voted the best charging network in the UK France and the Netherlands. If you want to make a difference and work in an informal international scale-up environment with prospects read on!
About Product & Engineering
We contribute to our mission by making EV charging joyfulsimple reliable and as seamless as charging your phone. We build and operate a frictionless digital and physical charging experience that drivers trust delivered through a scalable data-driven and reliable technology platform. Our goal: provide the most reliable and highest-rated fast-charging customer experience resulting in market leadership and strong financial returns.
The role
We are looking for a Product Manager to lead our Roaming team a key part of our strategy to drive effortless payment and reliable revenue collection. This team is at the forefront of enabling seamless roaming experiences and maximizing revenue capture by integrating with Mobility Service Providers (MSPs) and ensuring compliance with national and contract-specific requirements.
You will be responsible for scaling business operations between Fastned as a Charge Point Operator (CPO) and Mobility Service Providers (MSPs). From partner onboardings mutations migrations and self-servicing to OCPI protocol integration and industry advocacy. Fastned is recognised for its reliability which also shows through the quality of our location and charge detail record management. Keeping this quality as high is your challenge together with furthering our roaming capabilities. On the compliance side you will lead integrations with National Access Point (NAP) platforms and deliver custom integrations for government tenders and contracts - always with an eye toward building standardized scalable solutions rather than one-off custom work.
Youll work closely with the Payments team (responsible for direct payment methods) Charging team (Sessions and CDR input) Operations (location data input) Finance (scalable MSP revenue collection) Growth (MSP sales/account management) and Network Development (compliance and data sharing).
What youll do
Drive roaming operations: Own CPO-to-MSP business operations including MSP partner onboarding/offboarding migrations and self-service tooling for the MSP account/sales team.
Data & process quality: Ensure the quality and reliability of tokens and CDRs shared by/with MSPs supporting the further development of Fastneds roaming capabilities.
Compliance & integration: Lead integrations with national access point (government) platforms and deliver on custom requirements for tenders and contracts while championing the development of standardized platform solutions.
Stakeholder collaboration: Work closely with Payments Charging Finance Growth and Network Development teams to align on roaming offering revenue automation and compliance.
Performance ownership: Own and improve key metrics such as CDR success rate (industry-leading) time to authorize and charge card authorization success.
User-centric product development: Proactively develop a deep understanding of user needs and pain points through continuous discovery experimentation and delivery ensuring user insights drive product decisions and processes.
Independent research & experimentation: in collaboration with our UX and Engineering team design and run research studies and experiments (quantitative and qualitative) to inform product direction and validate hypotheses iterating quickly based on findings.
Leverage AI in your craft: Rapidly experiment with and apply AI tools to solve business problems automate processes and uncover new opportunities. For example you might use AI to automate reporting analyze datasets or prototype new features. You bring hands-on experience beyond basic prompting eager to push boundaries and help the team learn from your expertise.
Champion Innovation: Stay ahead of industry trends and emerging technologies in payments proactively identifying opportunities to enhance our offerings and maintain our competitive edge.
Job requirements
About you
3 years of digital product management experience ideally in Mobility Service Provider business B2B SaaS Payments Mobility or related fields.
Proven track record of delivering complex integrations and scalable platform solutions.
Experience working with compliance government or regulated environments is a plus.
Strong analytical and data-driven mindset; comfortable owning and improving operational KPIs.
Demonstrated fluency with AI tools and rapid experimentationable to independently leverage AI for ideation analysis process automation and prototyping and to teach others.
Excellent stakeholder management and communication skills; able to align cross-functional teams and drive consensus.
Entrepreneurial proactive and eager to experiment and learn.
Deeply user-centric; you actively seek out user insights and ensure customer needs are at the heart of your product decisions.
Join us in building a better future
We work hard to change the world but we dont forget to recognize & celebrate our successes big and small. We focus on work-life balance provide genuine work flexibility and have family-friendly policies in place. Our benefits package includes:
Stock option plan - we believe in shared value creation.
Attractive Pension plan (fully covered by Fastned).
A training and development budget of 3000 per year per employee because development and training are important to us and our sector offers endless opportunities.
You get access to our fully electric vehicle fleet (all charging expenses covered).
29 holidays. Additionally we give you 2 Mission Days you can use to contribute to Fastneds mission or to support a cause that is important to you.
Daily lunches snacks & drinks are provided at our office locations.
Next to fun events year-round we throw notorious Christmas parties and organise an amazing yearly trip abroad with all employees.
Other perks include flexible working hours full travel compensation and the working gear of your choice.
Going the extra mile for parents: We provide you with personalized coaching support before during and after parental leave. Facilitated by Foundree
Understanding womans health is beneficial for all of us fostering empathy improving communication creating a more inclusive workplace. Thats why we teamed up with Flouria providing you with quick access to a broad range of womens health professionals.
Interested Apply today!
We would love to have a conversation with you! Apply now send us your CV and explain in your cover letter why youre excited about joining our mission for freedom in sustainable transportation.
Fastned stands for equity and inclusion. We welcome applications from people of all backgrounds gender identities sexual orientations religions neurodiversity disabilities parental status or any other protected characteristic that makes you unique.
- Amsterdam Noord-Holland Netherlands
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Required Experience:
IC
Employment Type
Full-Time
