Solutions Engineer
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Working at Infobip means being part of something truly global. With 75 offices across six continents were not just building technologywere shaping how more than 80% of the world connects and communicates.
As employees we take pride in contributing to the worlds largest and only full-stack cloud communication platform. But its not just what we do its how we do it: with curiosity passion and a whole lot of collaboration.
If youre looking for meaningful work and challenges that grow you in a culture where people show up with purpose this is your opportunity.
Lets build whats next together.
A Solution Engineer is anindividual contributor role in the region that plays a vital role in crafting exceptional customer experiences by delivering tailored solutions and nurturing innovation. The engineer in this role participates in the activities for Infobips solution proposals owns the solution design delivery and integrations improvement of the current solutions. To deliver the desired business results Solution Engineers collaborate with the HQ and regional teams and act as technical opportunity leads or assist the more experienced colleagues. They independently manage opportunities from initiation to delivery.
A Solution Engineer can act as a generalist and perform all the activities listed below or can be specialized in one or more areas such as CX consultancy partnerships solution and product or industry specialization.
Help customers and/or partners understand the value of Infobip solutions and services
Understand the customers businesses knowing exactly which of our solutions and products can help them evolve their business
Design new and innovative solutions to meet customers business needs
Collect the technical requirements and design technical solutions and service integration plans
Handle technical and security questionnaires
Conduct captivating demos and POCs
Conduct scoping exercises and provide service quote estimation
Implement solutions for new and existing customers
Deliver comprehensive and precise technical documentation
Configure/customize Infobip solutions to meet customers business requirements
Ensure all projects are delivered on time within scope and budget and exceeding customer expectations
Conduct consulting and solution enablement sessions for customers and document with meeting minutes summaries.
Contribute to internal initiatives and focus on continuous development
Document solutions and best practices and share them within the department.
Have an overview of market feature requirements and provide feedback to steer the development of products features
Maintain a comprehensive understanding of Infobips products and solutions both technically and commercially staying updated on changes and upgrades.
Requirements
1-3 years of experience
Bachelors Degree on System telecommunication or electronic engineering.
Fluent/Advanced English is mandatory
Knowledge in programming languages (ex JavaScript java php) is desirable.
Experience with Client Facing either in commercial or technical conversations.
Diversity drives connection
Infobip is built on diverse backgrounds perspectives and talents. Were proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.
No matter your race gender age background or identityif you have the passion and skills to thrive theres a place for you here.
All qualified applicants will receive consideration for employment without regard to race color ancestry religion age sex sexual orientation gender gender identity national origin citizenship disability veteran status or any other part of ones identity.
#LI-DM1
Key Skills
- Organizational Management
- Presentation Skills
- Agile
- SAFe
- AWS
- Solution Architecture
- Conflict Management
- Data Management
- Scrum
- Team Management
- Pre-sales
- Management Consulting
About Company
Infobip is a global leader in omnichannel communication, helping brands to create meaningful relationships with their customers, at scale. Our communications platform is powering a broad range of solutions, messaging channels, and tools for advanced customer engagement, security, auth ... View more
