Office Manager - Raleigh, NC
Office Manager - Raleigh, NC
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Job Description
APEX Orthopaedics Spine & Neurology is a premier healthcare facility committed to delivering exceptional orthopaedic spine and neurology care across North Carolina and South Carolina. We pride ourselves on offering innovative treatments with a conservative approach ensuring the highest quality of care for our patients.
We are currently seeking a highly motivated detail-oriented and experienced Office Manager to lead the administrative and clinical operations of our Raleigh facility. This role is pivotal in maintaining operational efficiency fostering a positive team culture and supporting the overall success of our practice.
Office Manager Responsibilities
Act as the on-site manager for daily administrative functions clinical operations and facility-related issues.
Supervise and support administrative staff fostering a collaborative and positive work culture
Implement and enforce office policies and ensure compliance with healthcare regulations
Coordinate with other departments to optimize workflow and communication
Collaborate with leadership to enhance office efficiency and patient experience
Address patient concerns and ensure a high standard of customer service
Manage inventory and ordering of clinical and office supplies.
Crosstrain and provide coverage for Medical Assistant and Patient Service Specialist roles as needed
Receive and distribute mail and packages including signing for deliveries
Support recruitment training and development of administrative and clinical personnel
Assist in developing training materials and coordinating onboarding for new hires
Participate in leadership meetings and ensure alignment with company-wide initiatives
Provide support to medical providers with projects and operational needs
Troubleshoot technology and software systems as needed
Office Manager Requirements
23 years of management experience in a healthcare setting
Strong knowledge of healthcare regulations and compliance requirements
Excellent organizational multitasking and time management skills
Proven ability to lead and collaborate with diverse teams
Strong communication problem-solving and customer service skills
High level of integrity and discretion in handling confidential information
Willingness to learn and support various roles within the clinic
Positive solutions-oriented attitude and a commitment to continuous improvement
Office Manager Benefits and Perks
Comprehensive benefits package including medical dental vision and optional add-ons
Paid time off and paid holidays
Mileage reimbursement and travel stipends
Supportive and collaborative work environment
Required Experience:
IC
Employment Type
Full-Time
