KAD Customer Experience Foco MELI
KAD Customer Experience Foco MELI
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Salary Not Disclosed
1 Vacancy
Job Description
About Us:
Oracle is a global leader in Technology Services Cloud Artificial Intelligence and Business Applications committed to innovation and excellence. We are seeking an accomplished Senior Key Account Director and Technical Professional to join our team and manage our most strategic client relationships.
Requirements:
Bachelors or Masters degree in Engineering Computer Science Business Management etc.
10 years of experience in key account management or technical leadership in a technology-driven environment.
Track record managing major enterprise accounts and delivering technical solutions.
Strong technical background in technology industry managing target accounts segment
Excellent communication negotiation and presentation skills.
Experience with cross-functional team leadership.
Ability to travel up to 25% domestically and internationally.
Fluent in English and Spanish
Responsibilities
Key Responsibilities:
Key Account Management: Build sustain and expand long-lasting relationships with strategic customers acting as their primary point of contact.
Sales Acumen: Experience in generating new sales opportunities and develop plan to advance until deal closure.
Strategic Planning: Develop and implement account strategies to drive growth manage risks and ensure client satisfaction.
Business Development: Identify new business opportunities within accounts collaborating with sales and product teams to craft compelling proposals and close deals.
Project Oversight: Supervise the delivery and integration of complex technological solutions ensuring projects meet scope timeline and quality objectives.
Technical Leadership: Provide expert technical guidance on our products ensuring solutions are tailored to clients business and technical needs.
Stakeholder Engagement: Collaborate with internal stakeholders to align product development with client feedback and market trends.
Industry Insight: Stay informed on industry trends emerging technologies and competitor activity to provide proactive advice to clients and inform business strategy.
Reporting: Produce regular account reviews forecasts and status updates for senior management.
Qualifications
Career Level - IC5
Employment Type
Full-Time
