Director, Order to Cash

Welcome to Warner Bros. Discovery the stuff dreams are made of.

Who We Are

When we say the stuff dreams are made of were not just referring to the world of wizards dragons and superheroes or even to the wonders of Planet Earth. Behind WBDs vast portfolio of iconic content and beloved brands are the storytellers bringing our characters to life the creators bringing them to your living rooms and the dreamers creating whats next

From brilliant creatives to technology trailblazers across the globe WBD offers career defining opportunities thoughtfully curated benefits and the tools to explore and grow into your best selves. Here you are supported here you are celebrated here you can thrive.

Your New Role:

This position exists to manage and lead Order-to-Cash workstreams of Warner Bros. Discovery WBD Studios. Through partnership with the Vice President this person will help plan organize and monitor the use of resources required to provide high quality and cost-effective OTC service delivery. Duties to include daily management of OTC processes and frequent engagement with business stakeholders. This position works closely with OTC management finance accounting and sales teams to drive operational results process efficiencies standardization and enhancements to improve key financial measures and metrics.

Your Role Accountabilities

Provide oversite and functional leadership to the Order to Cash (OTC) Shared Service Center by leading end-to-end OTC processes and guiding global BPO services

Collaborate cross functionally within the organization improve OTC processes and provide excellent service to internal and external customers

Identify and sponsor strategic initiatives aimed at improving the order to cash process invoice accuracy cash inflow and reducing operational cost

Build strong relationships and work closely with finance sales BPO and operational leadership as it pertains to the organization and delivery of the order to cash process

Develop monitor and improve key performance metrics to measure the quality and efficiency of the Order-to-Cash processes

Drive continuous process improvement within the GBS Order-to-Cash organization and ensure all policies and processes are efficient and aligned with business objectives

Ensure Financial Compliance to companys policies and best practices

Manages key metrics to ensure compliance with service level agreements KPIs and benchmarks against industry leaders

Qualifications & Experience

Bachelors degree in accounting or finance or related field is preferred

Fluent in English mandatory

Minimum 15 years experience in Accounting or Finance

Accounts Receivable Billing and Finance experience required

Subject matter expert on OTC processes

Experience leading a global and diverse team

Experience developing and executing standard processes across a global organization

Ability to manage multiple priorities and to thrive under tight deadlines and high-pressure situations

Experience in the Media Industry and/or Media Sales is preferred

A working knowledge of Microsoft Office products (Outlook Word Powerpoint)

Experience with ERP (SAP) & boundary systems

How We Get Things Done

This last bit is probably the most important! Here at WBD our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

If youre a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process please visit our accessibility page for instructions to submit your request.