Travel Consultant
Travel Consultant
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Work Setup: Onsite (Cebu City)
Shift: No Fixed Schedule
Responsibilities:
- Provide Expert Travel Consultation: Advise clients on destinations transportation accommodations travel requirements and travel insurance options.
- Handle Travel Bookings: Book flights hotels transfers cruises and tour packages based on client preferences schedules and budget.
- Manage Customer Service & Escalations: Communicate directly with passengers to address concerns resolve issues and offer practical travel solutions.
- Ensure Regulatory Compliance: Provide accurate up-to-date information regarding travel regulations visas and other entry policies.
- Supplier Coordination: Liaise with airlines hotels tour operators and transportation providers to confirm bookings and ensure smooth logistics.
- Administrative Duties: Prepare detailed travel documentation reports and maintain accurate and confidential client records.
Qualifications & Requirements:
- Experience:
- 2 to 4 years of relevant experience as a Travel Consultant or in a similar role within the travel industry.
- Experience handling escalated cases and direct passenger communication is an advantage.
- Education: Bachelors degree in Tourism Hospitality Management or a related field (preferred).
- Technical Skills:
- Familiarity with GDS platforms such as Amadeus Sabre or Galileo is a strong advantage.
- Proficient in Microsoft Office Suite and online booking/reservation tools.
- Core Competencies:
- Excellent communication negotiation and problem-solving skills.
- Strong attention to detail and ability to perform well under pressure.
- Capable of multitasking and efficiently managing multiple client inquiries.
Benefits:
Upon regularization:
- 10 VL 10 SL 5EL
- HMO Health Insurance avail on the 4th Month -(Employee 1 Free Dependent)
Employment Type
Full Time
