Order Handler- Standard Orders
Order Handler- Standard Orders
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Job Description
Order Handler
Join us as our Order Handler - Pune (GPHE & WHE) for providing direct support to customers in project Product or complex sales and has responsibilities including support to logistics invoicing and/or order constant contact with Alfa Laval Local and Global factories.!
About the Company:
In Alfa Laval Every day we get opportunities to make a positive impact on our colleagues partners customers and society. Together were pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas including energy food water and shipping.
As we push forward the innovative open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So as we shape a more resourceful less wasteful world we build our careers too.
Please feel free to peruse our website .
Key Responsibilities in this role:
- Manage the order process for project and complex sales from order review to invoice
- Prepare and execute timely invoicing plan
- Customer support and respond during the process: order status delivery date logistics information
- Regular coordination/follow ups with various operations teams for timely execution and delivery which includes communication with operations and vendors to obtain current production dates update the systems and communicate changes externally
- Order Acknowledge Management
- Order Backlog review and follow up
- Support the customer solving basic technical questions
- Purchase order execution control and preparation of suppliers shipping documents. Handling documentation for customs and the logistics of custom tax payments. Create and send to clients all of the export documents necessary to complete the due process of nationalization for the items.
- Inform the client of the proof of delivery to validate that the DOT was completed.
- Responsible for maintaining the traceability information of the order conversion confirmation order fulfillment / communication with clients billing and proof of delivery (POD)
Who you are
As Order Handler - Pune (GPHE & WHE) would work towards the Customer Order management from the point of view of ensuring the compliance to the AL Policies & SOP during Order Execution process effectively reviewing the order recorded in ERP systems and approving it for further manufacturing/ procurement actions to initiate. Similarly before invoicing and dispatching of the goods from AL facilities to the customer reviewing and ensuring the compliance with respect to the completeness of the scope of supply delivery address as per the purchase order / Contract and payment realization as per the agreed payment terms and related hold points to comply 100% with the related policies.
This Role Acts as an Important Check Gate for realization of Order Booking in the system and Invoicing of material to the external customer.
What you can be
- Min. qualification would be a graduate Engineering & Commerce with an exemplary track record.
- Knowledge of Purchase order / Contracts commercial terms and conditions
- Basic import and export knowledge
- Excellent communication skills.
- Project Management expertise
- ERP Knowledge
- Good experience in directly dealing with customers internal stakeholders manufacturing and overseas factories
- Advanced skills in MS Excel
- Networking
- Willing to travel occasionally
- Must have 3-5 years of experience of working in capital goods sale
Why should you apply
- We offer you an interesting and challenging position in an open and friendly environment where we help each other to develop and create value for our customers.
- Exciting place to build a global network with different nationalities to mingle and to learn.
- Your work will have a true impact on Alfa Lavals future success you will be learning new things every day.
- In this role you will be reporting toBusiness Unit Manager
Note
We care about diversity inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidates fit to a role. To help us achieve this we apply Pymetrics assessments and upon application you will be invited to play the assessment games.
Employment Type
Full-Time
