Customer Service Representative
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Job Location:
Hastings - New Zealand
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
We manufacture goods that you see touch and use every day and our customer base includes some of the biggest names in FMCG Retail and Fresh Produce.
We stand for innovation smart solutions and sustainability!
Discover the Opportunity.
Opal Packaging is an industry-leading packaging business across New Zealand and Australia.
Currently our Opal Kiwi Packaging team at our site in Hastings - Woolwich have an exciting opportunity as we are currently looking for a Customer Service Representative to come onboard.
Reporting to the Customer Support Manager NZ your role will involve:
- Providing efficient and effective customer service to both internal and external customers
- Order Management/Managing orders and issues as they arise.
- Providing accurate information to Customers and Account Managers
- Collaborate with cross-functional/ operational teams across Opal sites.
- Providing general assistance to the Customer Support team
- All other duties as required.
Discover your sustainable future
We can offer a varied career journey with experiential learning gained from cross-functional and lateral moves. We embrace diversity in all its forms and we look for curious individuals who thrive in an environment of change.
To be considered for this role you will ideally have the following experience and skills:
- Experience working in a manufacturing environment.
- Proven experience in a customer service position
- Be self-motivated action oriented and deliver results.
- Ability to cope under pressure.
- Exceptional organizational skills
- Excellent attention to detail ensuring a high degree of accuracy and consistency.
- Professional communication both oral and written and ability to solve customer problems effectively and efficiently.
- Exceptional telephone skills and ability to build effective customer relationships.
- A positive affable disposition & ability to work well in a team environment.
- Experience using multiple databases and intermediate Excel skills.
- High attention to detail accuracy and quality
Initial training will be provided along with a competitive salary and benefits. If you believe you have the skills were looking for then were keen to hear from you. This is a full-time position based in Hastings New Zealand. Local employment terms and conditions will apply.
Discover more by visiting our website at
Find out about Opal - follow us on LinkedIn you are keen to take on a new challenge then you should embrace it!
Our Opal Values
Thinking packaging. Discover Opal.
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
OPAL has experience in expert design assistance, project management, installation and testing. To position ourselves to be in the forefront of our emerging industry, OPAL chose to be a total solutions provider. A single point of contact for all of your communications and low voltage ... View more
