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You will be updated with latest job alerts via emailDo you have experience in the travel industry Join one of the worlds leading organizations for business travel!
You will provide top-notch customer service to business travelers embarking on journeys around the globe. Youll offer solutions for flights hotels train travel and moreboth before and during their business trips. Your support ensures they can fly seamlessly arrive refreshed at their meetings and return on time to their families and friends.
About the company
This global technology and services leader helps top brands grow through digital solutions and customer experience innovation specializing in digital content performance analytics and customer support across 70 countries. With advanced tools training and career opportunities it fosters innovation and inclusivity to create transformative business experiences.
What will you do
Provide professional customer support via phone for travel-related queries
Assist customers with flight hotel and train bookings
Offer solutions and guidance during all phases of business trips
Use travel booking systems and tools to manage customer inquiries
Maintain high service quality standards in line with company expectations
Candidate profile
Strong phone and verbal communication skills with active listening
Fluent in German (spoken and written)
Proficient English for workplace communication
Experience in the travel aviation hotel or related industries is a plus
Customer service or contact center experience is beneficial
Proficient typing and computer skills (MS Office)
Well-organized with strong analytical and decision-making abilities
Team-oriented with a positive mindset
Completion of secondary education
Employer offers
Competitive salary with additional earning opportunities
Generous relocation package: reimbursable flight and 2 weeks of hotel accommodation
Advanced training including Travel GDS systems (Amadeus Galileo Sabre)
Modern and dynamic work environment with excellent employee facilities
Fully covered company health insurance
Commuter allowance and life insurance
Career development opportunities
Annual reward and recognition programs
Paid holiday allowance
Multilingual Jobs Worldwide
Multilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400 partners in over 40 countries we have successfully helped more than 5400 candidates secure their dream jobs.
Required Experience:
Contract
Full-Time